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They would reject that request regardless of the way you wrote it. But even if there was a 50% probability to soften them up and convince them to help you out, they'd reject it because of your tone.
It was your fault that you were dumb enough to take that free transfer. Nobody was forcing or tricking you into doing that, especially not the CSR who is going to read your ticket. They might have pockets full of fucks, but they aren't going to give one about you and your 15$.