Dear Buddy forum can u plz help me out got some issues

[Thealer]

I just brought a key, my plan was to level up from 100 to 110, but here is the first problem im running into.
first of all i cannot login to https://store.buddyauth.com/Product?productId=124

my login failed, so i headed to >

Please enter your buddy portal user name and password. Navigate to buddyauth.com if you don't have an account.

from this point i cannot make a new account since it says i already have an account registered on my email. im stucked now? what can i do now?

and btw 1 more thing when it says this https://gyazo.com/c5d44bed29515a54c0bbe5c0c2950be7

what can i basicly do in order to make this working can someone help me plz

 

[ZoneHunter]

The request new password option is there for you. Just click login and it's on the bottom of the login page of the buddyauth.com section

https://na.buddyauth.com/Account/LogOn.


As for part two of your request you cut out all details of the error in your screen shot... Perhaps Tony know s enough on that error to give you a response


Additionally, US just got patched today so the Dev s are hard at work updating HB. You can track the updates at https://www.thebuddyforum.com/threads/honorbuddy-update-status-patch-7-3-2-build-25326.409364/

 

[Thealer]

thanks bro, but the thing is that im stucked when it comes to this https://gyazo.com/a12c144a25db32ae9e579fac3728ec3d

my username is Thealer and has always been and my mail is also correctly typed in, there are no ways to continue

 

[Tony]

contact [email protected] plz

 

[Thealer]

contact [email protected] plz

ty Tony, and btw why my bot keep saying?

We couldn't find a free WoW process to attach. Please make certain your toon is standing in game world and you are running latest version of Honorbuddy.

im already logged in i dont get it

 

[Tony]

https://www.thebuddyforum.com/threads/honorbuddy-update-status-patch-7-3-2-build-25326.409364/

 

[Thealer]

https://www.thebuddyforum.com/threads/honorbuddy-update-status-patch-7-3-2-build-25326.409364/

thanks again Tony, but i wonder i just brought a 7 days trial i used to have lifetime, before the patch will be out my whole period will be gone

 

[Tony]

we will extend keys,you dont have to worry about it

 

[Thealer]

we will extend keys,you dont have to worry about it

Tony whats up my keys are not working i used them just for 1 day could u help me out here i should have alteast 5 days left

 

[Tony]

as already stated,we will extend your keys when ready with the updates

 

[Thealer]

as already stated,we will extend your keys when ready with the updates

ok im sorry if i missunderstood it but it said that my keys was expired but ill wait, thanks

 

[Tony]

np

 

[Thealer]

np

Tony can u lmk when i can use it again since it kept saying im out of days, ive only been login once since i brought it

 

[Thealer]

Tony i didnt even get to spent 1 day of the product i brought, can i have what i payed for or atleast a refund?

 

[Tony]

get in contact with us via support email providing your key plz

 

[Thealer]

get in contact with us via support email providing your key plz

Tony can u leave me which of the emails i have to send to plz thx

 

[Tony]

[email protected]

yw!