Customer Support Email

[ifakeit]

Hi i got an email in game that read:

From: Customer Support
Subject: Account Action Notification

This message is to notify that you have received an e-mail to your registered e-mail address in regards to a possible violation of our policies. Please be advised that Game Masters will be unable to provide specifics on account penalties. Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit Blizzard Support . Please refer to the e-mail for further details. Check your e-mail filters to allow e-mails from our In-Game Support Staff. To verify that your e-mail address is correct, contact our Account and Technical Services department. Their contact information can be found at Blizzard Support.

Ive been checking my email for the past 6 hours and nothing has showed up, anyone know of any reason this could have happened, i ran
HB -> PVP with talented profile Disc Priest.

 

[no1knowsy]

If you can still log in go do some instances, or PvP manually or something.
That email you are reading, is probably the email that they are talking about (Blizzard is stupid).

If you cannot log in... That's a very weird way for blizzard.

 

[Tony]

i dont think so that has something to do with botting etc

 

[ifakeit]

No this is a Ingame message in my mail box on my main toon, i havent done anything with selling gold or anything of that sort, i can still log in and pvp, and do quest and everything, im honestly not sure what it could be besides maybe someone reported me last night botting in av? i had only one message when i logged on from a random person asking what i was doing but other than that nothing what so ever.

 

[no1knowsy]

Meh, do some stuff manually. That's all I can tell ya.
Kinda weird for Blizz to send an in-game mail, at least from what I've had for encounters with their Support Teams.

Maybe they just sent it to the wrong account or something. I don't really know what to tell ya. Wait and see. That's about it.

 

[ifakeit]

Found the problem

Greetings,

Account Name: ***********
Realm: Mal'Ganis
Character Name: ***********

A user of the above account has recently been involved in actions deemed inappropriate for the World of Warcraft by the In-Game Support staff of Blizzard Entertainment. This decision was made after a thorough investigation of the situation as a whole.

When a harassment report is made, all players involved in the incident are subject to review, which may result in account penalties. Though we are unable to discuss the outcomes of our investigations due to privacy concerns, rest assured that this incident has been looked into very thoroughly, and the appropriate actions have been taken on all involved accounts.

Any disputes or questions concerning the following account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at Blizzard Support .

Account Action: Education

Offense: Obscene/Vulgar
This category includes both clear and masked language which:

* Is crude and offensive in nature
* Is an inappropriate reference to human anatomy or bodily functions
* Is pornographic in nature

Details (Note - Times are listed in Greenwich Mean Time, GMT):
2011-10-25 15:51:59 <Whisper>: are you fucking gay


For further information, please view the World of Warcraft Policies and Terms of Use Agreement: (Blizzard Support) and (Blizzard Entertainment: Battle.net Terms of Use). Please be aware that additional inappropriate actions may result in further disciplinary action, up to or including account closure.

We understand that these policies may seem harsh, but they are in place to ensure that every player is able to fully enjoy their travels in the World of Warcraft. Thank you in advance for respecting our position.


Regards,
Customer Services
Blizzard Entertainment
Blizzard Support

 

[A1l3n]

Quit being a jackass to other people and keep the heat off you while botting. If you go around saying stuff that is inapropate to others and then bot, Then a GM opens chat with you and your not there. Do the math. If your going to bot and care at all about your account I would keep my mouth shut and play OR let the bot play. Just a IMO.


TL;DR
Shut up and play.