Crash on startup

[werkerguy]

Thought this was a general issue because I have redownloaded hearthbuddy with the error persisting:

Hearthbuddy [0.3.1149.235] is up to date!
Region: eu
T: 5247610083972618744 H: 1847013244
[OnStartup] A top-level exception has been caught.System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.ArrayList.get_Item(Int32 index)
at System.Diagnostics.ProcessThreadCollection.get_Item(Int32 index)
at (ProcessThreadCollection , Int32 )
at GreyMagic.ExternalProcessMemory.*‎‪*​***‏*‪*‎‎​*‪‪*‎**‬***(ExternalProcessMemoryInitParams )
at GreyMagic.ExternalProcessMemory.*‎‪*​***‏*‪*‎‎​*‪‪*‎**‬***(Process , Boolean , Boolean , Boolean , IntPtr , Boolean , Int32 , Boolean , Boolean )
at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm)
at k'7I1X9uz/y #=!%ZUb!BL6t".7WdO!n9`NV1xE?}HGHc'c8e)!.*‪**‪‫‫‬‫*‫*‪‪​**‪*​****(Mutex& , Process& )
at Hearthbuddy.Windows.MainWindow.*‫‫‬*‪‪‎*‬‎‎‫​‪‎‎​​‎‫‏​‬*‏*()
at System.Windows.Threading.DispatcherOperation.InvokeDelegateCore()
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.Invoke(Action callback)
at (Dispatcher , Action )
at Hearthbuddy.Windows.MainWindow.***‪*‬*‎​‬**‪‏‪***‪​*‎‬‪​‫‏*(Object )

 

[Tony]

http://www.thebuddyforum.com/honorb...-how-attach-your-hb-db-log-file-pictures.html

 

[werkerguy]

Sorry;

https://dl.dropboxusercontent.com/u/28142445/Hearthbuddy 17648 2016-03-01 07.22.txt

 

[Tony]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

next time upload the log file on our boards since we do not check offsite links

 

[werkerguy]

View attachment Hearthbuddy 19720 2016-03-02 07.17.txt

Ok removed all the installations, run the update, redownloaded a lot of them via the downloader, looks like its giving the same problem.

Have attached the Log as requested.

WG

 

[Tony]

any antivirus enabled?

 

[werkerguy]

only windows defender

 

[Tony]

is your HB installation located under C?

 

[werkerguy]

C:\Users\user\Desktop\Hearthbuddy 0.3.1149.235

 

[Tony]

pm me your Skype and we will teamviewer it

 

[werkerguy]

Hi Tony,

I uninstalled and ran the update, worked after a reboot, however it seems to have now stopped working again. I am running windows 10 and I assume that it's windows that keeps automatically downloading and installing the other C++ redistributables. Do you know of any way to prevent this from happening?

 

[Tony]

are you on insiders OS build?

 

[werkerguy]

Nope

 

[Tony]

pm me your Skype and we will teamviewer it

 

[werkerguy]

Hi Tony,

The same error has cropped up again, I'm fairly sure that it is due to steam installing/updating a C++ Redistributable.

 

[Tony]

i am afraid this is related you your installation somehow,we have no other reports from users