Contesting Suspensions

[Dartchen]

Anyone contest a suspension on SWTOR before? I usually just use Lucky Spacebot, but I decided to use Buddywing for awhile today. I'm guessing someone saw how jerky it was and reported me...therefore I just picked up a week's suspension for "modifying the service content to change gameplay." Just wondering if I should suck it up or try to fight it.



We are contacting you regarding your account, XXXXXXXX, for Star Wars: The Old Republic.

We wish to notify you that you have carried out a serious violation of our Terms of Service and upon a full investigation of your account we have determined that your character has carried out the following violation:

You may not use any of your own software or third-party software to modify the Service content to change game play.

Due to the severity of this Terms of Service violation, we have suspended your account effective immediately for one week (168 hours). Please be aware that further breaches of our terms will amount to further action on your account up to, and including, account closure.

Should you wish to review our Terms of Service they can be found here:

http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

If you feel that this action has been applied in error, please contact us at [email protected].

Yours sincerely,
XXXXXXXXXXXXXXX

 

[Valen]

nope, you were banned for space botting. lots of people are the last couple days. it was a detection based on botting hours, not based on program detection.

 

[Valen]

but if you want to contest it that is easy, just write them an email and say that you were high on pcp, cocaine and caffiene and that is why you were playing for 22 hours a day for the last week. also mention that you were on an iv drip and..... well you get the idea

 

[Dartchen]

Ooohhhh...as long as they take pcp as an excuse I'm fine =) Glad to hear it wasn't buddywing...the suspension just lined up perfectly with it since I'd never used it on that account then got popped. Thanks for the words =)

 

[shaggsdope]

if they detected a program they probably would've just banned you. I personally didn't bother contesting suspensions. but if i get a ban i will probably try and fight it. tell them i hired some kids to play space missions for me or something stupid like that hahaha... is that allowed?