Cdkey doesn't work

[mmafan]

I sent an email address last night to support w/ my email address explaining that the key I was just given does not work.

I was sent an email saying that they key works. Well I tried again today and it still doesn't work. I was banned for 5 minutes after trying to log in using it too many times. View attachment Hearthbuddy 484868 2014-12-30 19.52.txt

 

[Tony]

clear your settings folder and try again

 

[mmafan]

clear your settings folder and try again

I did that and it still does not work. I tried contacting support and they told me to post here. So far I have not received any help or a working product. This is really unprofessional especially when you're charging someone for something without first letting them try it. Can I either get a working key, have this issue fixed, or my money back. That's all I'm asking

 

[Tony]

2014-12-31 00:52:12,165 [1] DEBUG Logger (null) -
Invalid product key!

this means you are not using the correct key

if payment support told you that your key works,then its a user issue

make sure you are using your key properly,do not copy/paste it
type it

 

[klever84]

2014-12-31 00:52:12,165 [1] DEBUG Logger (null) -
Invalid product key!

this means you are not using the correct key

if payment support told you that your key works,then its a user issue

make sure you are using your key properly,do not copy/paste it
type it

Hi,

i got the same problem here. Ordered last week a licence with 1 month runtime and its wont work since a few days...
In Log On - Buddy Auth Portal i got this... I buyed the key 26.12.14....
26.12.14

Should be the shortest Month in my live -.-

What can i do?

 

[Tony]

Hi,

i got the same problem here. Ordered last week a licence with 1 month runtime and its wont work since a few days...
In Log On - Buddy Auth Portal i got this... I buyed the key 26.12.14....
26.12.14



Should be the shortest Month in my live -.-

What can i do?

open your own thread plz