back testing again this evening 8PM AET and same again, no response and timeout.
Question: Does the server hosting auth.buddyauth.com:5031 struggle under a certain amount of load?
I cant help but notice you guys are on AWS and that the NA and SEA servers resolved to the same host IP.
AWS while cheap is mostly on slow disk and the compute can scale with how much you spend.
Cloud infrastructure is kinda my thing, so maybe I can help...