Just like title says I can't log into the HB servers, been getting this all day. Attaching a log, hopefully someone can help!!View attachment 1888 2016-02-23 18.05.txt
Can't log into HB servers
- Thread starter tony73
- Start date
chinajade
Community Developer
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- Jul 20, 2010
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Hi, Tony73,
First, please run this tool with Windows administrator privileges:
It may show as having a virus, but the senior staff has checked this and confirmed it to be a false positive.
Second, let's do a clean install of Honorbuddy into a NEW directory. This article will guide you through the process:
As stated in the article, it is important for the clean install that you:
Lastly, let's make certain the NEW Honorbuddy directory is an exception to your Antivirus.
If no joy, please show us a fresh log from the clean install
cheers,
chinajade
First, please run this tool with Windows administrator privileges:
It may show as having a virus, but the senior staff has checked this and confirmed it to be a false positive.
Second, let's do a clean install of Honorbuddy into a NEW directory. This article will guide you through the process:
As stated in the article, it is important for the clean install that you:
- Use a NEW directory in which to install Honorbuddy (e.g., C:/Honorbuddy/)
- Do NOT copy anything from a previous Honorbuddy installation
- Do NOT install any third-party products
Lastly, let's make certain the NEW Honorbuddy directory is an exception to your Antivirus.
If no joy, please show us a fresh log from the clean install
cheers,
chinajade