I've just reformatted my PC and when trying to load Honorbuddy I get the following error message and log -
One of more issues casued the stup to fail. Please fix the issues and then retry setup. For more information see the log file .
0x80070490 - Element not found
Log data as follows -
[0E78:0E68][2013-09-20T14:08:31]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\Conrad\Downloads\Honorbuddy_Installer_v2.5.7943.663.exe, cmdline: ''
[0E78:0E68][2013-09-20T14:08:31]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0E78:0E68][2013-09-20T14:08:32]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832.log'
[0E78:0E68][2013-09-20T14:08:32]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Conrad\Downloads\Honorbuddy_Installer_v2.5.7943.663.exe'
[0E78:0E68][2013-09-20T14:08:32]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0E78:0E68][2013-09-20T14:08:32]i100: Detect begin, 3 packages
[0E78:0E68][2013-09-20T14:08:32]i000: File search: MFC100_Version_x86, did not find path: C:\Windows\system32\\mfc100.dll
[0E78:0E68][2013-09-20T14:08:32]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full'
[0E78:0E68][2013-09-20T14:08:32]i052: Condition 'NETFRAMEWORK40' evaluates to false.
[0E78:0E68][2013-09-20T14:08:32]w120: Detected partially cached package: vcredist_x86, invalid payload: vcredist_x86, reason: 0x80070570
[0E78:0E68][2013-09-20T14:08:32]i101: Detected package: NetFx40Web, state: Absent, cached: None
[0E78:0E68][2013-09-20T14:08:32]i101: Detected package: vcredist_x86, state: Absent, cached: Partial
[0E78:0E68][2013-09-20T14:08:32]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0E78:0E68][2013-09-20T14:08:32]i199: Detect complete, result: 0x0
[0E78:0E68][2013-09-20T14:08:34]i200: Plan begin, 3 packages, action: Install
[0E78:0E68][2013-09-20T14:08:34]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleLog_NetFx40Web' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_0_NetFx40Web.log'
[0E78:0E68][2013-09-20T14:08:34]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.40219.1) OR NOT MFC100_Version_x86' evaluates to true.
[0E78:0E68][2013-09-20T14:08:34]w321: Skipping dependency registration on package with no dependency providers: vcredist_x86
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleLog_vcredist_x86' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_1_vcredist_x86.log'
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_2_Honorbuddy_rollback.log'
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_2_Honorbuddy.log'
[0E78:0E68][2013-09-20T14:08:34]i201: Planned package: NetFx40Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0E78:0E68][2013-09-20T14:08:34]i201: Planned package: vcredist_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0E78:0E68][2013-09-20T14:08:34]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0E78:0E68][2013-09-20T14:08:34]i299: Plan complete, result: 0x0
[0E78:0E68][2013-09-20T14:08:34]i300: Apply begin
[0890:086C][2013-09-20T14:08:36]i360: Creating a system restore point.
[0890:086C][2013-09-20T14:08:43]i361: Created a system restore point.
[0E78:0E68][2013-09-20T14:08:43]i000: Caching bundle from: 'C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\.be\Honorbuddy Installer v2.5.7943.663.exe' to: 'C:\Users\Conrad\AppData\Local\Package Cache\{ae234d72-8c72-4be7-8617-98c933a3124b}\Honorbuddy Installer v2.5.7943.663.exe'
[0E78:0E68][2013-09-20T14:08:43]i320: Registering bundle dependency provider: {ae234d72-8c72-4be7-8617-98c933a3124b}, version: 2.5.7943.663
[0E78:0FEC][2013-09-20T14:08:43]w343: Prompt for source of package: NetFx40Web, payload: NetFx40Web, path: C:\Users\Conrad\Downloads\redist\dotNetFx40_Full_setup.exe
[0E78:0FEC][2013-09-20T14:08:43]i338: Acquiring package: NetFx40Web, payload: NetFx40Web, download from: http://go.microsoft.com/fwlink/?linkid=182805
[0890:0F50][2013-09-20T14:08:45]i305: Verified acquired payload: NetFx40Web at path: C:\ProgramData\Package Cache\.unverified\NetFx40Web, moving to: C:\ProgramData\Package Cache\06BECADB92A5FCCA2529C0B93687C2A0C6D0D610\redist\dotNetFx40_Full_setup.exe.
[0E78:0FEC][2013-09-20T14:08:45]w343: Prompt for source of package: vcredist_x86, payload: vcredist_x86, path: C:\Users\Conrad\Downloads\vcredist_x86.exe
[0E78:0FEC][2013-09-20T14:08:45]i338: Acquiring package: vcredist_x86, payload: vcredist_x86, download from: http://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to verify signature of payload: vcredist_x86
[0890:0F50][2013-09-20T14:08:48]e310: Failed to verify payload: vcredist_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86, error: 0x80070490. Deleting file.
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to cache payload: vcredist_x86
[0E78:0FEC][2013-09-20T14:08:48]e314: Failed to cache payload: vcredist_x86 from working path: C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\vcredist_x86, error: 0x80070490.
[0E78:0FEC][2013-09-20T14:08:48]e349: Application requested retry of payload: vcredist_x86, encountered error: 0x80070490. Retrying...
[0E78:0FEC][2013-09-20T14:08:48]w343: Prompt for source of package: vcredist_x86, payload: vcredist_x86, path: C:\Users\Conrad\Downloads\vcredist_x86.exe
[0E78:0FEC][2013-09-20T14:08:51]i338: Acquiring package: vcredist_x86, payload: vcredist_x86, download from: http://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to verify signature of payload: vcredist_x86
[0890:0F50][2013-09-20T14:08:55]e310: Failed to verify payload: vcredist_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86, error: 0x80070490. Deleting file.
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to cache payload: vcredist_x86
[0E78:0FEC][2013-09-20T14:08:55]e314: Failed to cache payload: vcredist_x86 from working path: C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\vcredist_x86, error: 0x80070490.
[0E78:0FEC][2013-09-20T14:08:55]e349: Application requested retry of payload: vcredist_x86, encountered error: 0x80070490. Retrying...
[0E78:0FEC][2013-09-20T14:08:55]w343: Prompt for source of package: vcredist_x86, payload: vcredist_x86, path: C:\Users\Conrad\Downloads\vcredist_x86.exe
[0E78:0FEC][2013-09-20T14:08:58]i338: Acquiring package: vcredist_x86, payload: vcredist_x86, download from: http://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to verify signature of payload: vcredist_x86
[0890:0F50][2013-09-20T14:09:02]e310: Failed to verify payload: vcredist_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86, error: 0x80070490. Deleting file.
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to cache payload: vcredist_x86
[0E78:0FEC][2013-09-20T14:09:02]e314: Failed to cache payload: vcredist_x86 from working path: C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\vcredist_x86, error: 0x80070490.
[0890:0F50][2013-09-20T14:09:02]i351: Removing cached package: NetFx40Web, from path: C:\ProgramData\Package Cache\06BECADB92A5FCCA2529C0B93687C2A0C6D0D610\
[0E78:0E68][2013-09-20T14:09:02]e000: Error 0x80070490: Failed while caching, aborting execution.
[0E78:0E68][2013-09-20T14:09:02]i330: Removed bundle dependency provider: {ae234d72-8c72-4be7-8617-98c933a3124b}
[0E78:0E68][2013-09-20T14:09:02]i352: Removing cached bundle: {ae234d72-8c72-4be7-8617-98c933a3124b}, from path: C:\Users\Conrad\AppData\Local\Package Cache\{ae234d72-8c72-4be7-8617-98c933a3124b}\
[0E78:0E68][2013-09-20T14:09:02]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
One of more issues casued the stup to fail. Please fix the issues and then retry setup. For more information see the log file .
0x80070490 - Element not found
Log data as follows -
[0E78:0E68][2013-09-20T14:08:31]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\Conrad\Downloads\Honorbuddy_Installer_v2.5.7943.663.exe, cmdline: ''
[0E78:0E68][2013-09-20T14:08:31]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0E78:0E68][2013-09-20T14:08:32]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832.log'
[0E78:0E68][2013-09-20T14:08:32]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Conrad\Downloads\Honorbuddy_Installer_v2.5.7943.663.exe'
[0E78:0E68][2013-09-20T14:08:32]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0E78:0E68][2013-09-20T14:08:32]i100: Detect begin, 3 packages
[0E78:0E68][2013-09-20T14:08:32]i000: File search: MFC100_Version_x86, did not find path: C:\Windows\system32\\mfc100.dll
[0E78:0E68][2013-09-20T14:08:32]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full'
[0E78:0E68][2013-09-20T14:08:32]i052: Condition 'NETFRAMEWORK40' evaluates to false.
[0E78:0E68][2013-09-20T14:08:32]w120: Detected partially cached package: vcredist_x86, invalid payload: vcredist_x86, reason: 0x80070570
[0E78:0E68][2013-09-20T14:08:32]i101: Detected package: NetFx40Web, state: Absent, cached: None
[0E78:0E68][2013-09-20T14:08:32]i101: Detected package: vcredist_x86, state: Absent, cached: Partial
[0E78:0E68][2013-09-20T14:08:32]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0E78:0E68][2013-09-20T14:08:32]i199: Detect complete, result: 0x0
[0E78:0E68][2013-09-20T14:08:34]i200: Plan begin, 3 packages, action: Install
[0E78:0E68][2013-09-20T14:08:34]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleLog_NetFx40Web' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_0_NetFx40Web.log'
[0E78:0E68][2013-09-20T14:08:34]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.40219.1) OR NOT MFC100_Version_x86' evaluates to true.
[0E78:0E68][2013-09-20T14:08:34]w321: Skipping dependency registration on package with no dependency providers: vcredist_x86
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleLog_vcredist_x86' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_1_vcredist_x86.log'
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_2_Honorbuddy_rollback.log'
[0E78:0E68][2013-09-20T14:08:34]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Conrad\AppData\Local\Temp\Honorbuddy_20130920140832_2_Honorbuddy.log'
[0E78:0E68][2013-09-20T14:08:34]i201: Planned package: NetFx40Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0E78:0E68][2013-09-20T14:08:34]i201: Planned package: vcredist_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0E78:0E68][2013-09-20T14:08:34]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0E78:0E68][2013-09-20T14:08:34]i299: Plan complete, result: 0x0
[0E78:0E68][2013-09-20T14:08:34]i300: Apply begin
[0890:086C][2013-09-20T14:08:36]i360: Creating a system restore point.
[0890:086C][2013-09-20T14:08:43]i361: Created a system restore point.
[0E78:0E68][2013-09-20T14:08:43]i000: Caching bundle from: 'C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\.be\Honorbuddy Installer v2.5.7943.663.exe' to: 'C:\Users\Conrad\AppData\Local\Package Cache\{ae234d72-8c72-4be7-8617-98c933a3124b}\Honorbuddy Installer v2.5.7943.663.exe'
[0E78:0E68][2013-09-20T14:08:43]i320: Registering bundle dependency provider: {ae234d72-8c72-4be7-8617-98c933a3124b}, version: 2.5.7943.663
[0E78:0FEC][2013-09-20T14:08:43]w343: Prompt for source of package: NetFx40Web, payload: NetFx40Web, path: C:\Users\Conrad\Downloads\redist\dotNetFx40_Full_setup.exe
[0E78:0FEC][2013-09-20T14:08:43]i338: Acquiring package: NetFx40Web, payload: NetFx40Web, download from: http://go.microsoft.com/fwlink/?linkid=182805
[0890:0F50][2013-09-20T14:08:45]i305: Verified acquired payload: NetFx40Web at path: C:\ProgramData\Package Cache\.unverified\NetFx40Web, moving to: C:\ProgramData\Package Cache\06BECADB92A5FCCA2529C0B93687C2A0C6D0D610\redist\dotNetFx40_Full_setup.exe.
[0E78:0FEC][2013-09-20T14:08:45]w343: Prompt for source of package: vcredist_x86, payload: vcredist_x86, path: C:\Users\Conrad\Downloads\vcredist_x86.exe
[0E78:0FEC][2013-09-20T14:08:45]i338: Acquiring package: vcredist_x86, payload: vcredist_x86, download from: http://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to verify signature of payload: vcredist_x86
[0890:0F50][2013-09-20T14:08:48]e310: Failed to verify payload: vcredist_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86, error: 0x80070490. Deleting file.
[0890:0F50][2013-09-20T14:08:48]e000: Error 0x80070490: Failed to cache payload: vcredist_x86
[0E78:0FEC][2013-09-20T14:08:48]e314: Failed to cache payload: vcredist_x86 from working path: C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\vcredist_x86, error: 0x80070490.
[0E78:0FEC][2013-09-20T14:08:48]e349: Application requested retry of payload: vcredist_x86, encountered error: 0x80070490. Retrying...
[0E78:0FEC][2013-09-20T14:08:48]w343: Prompt for source of package: vcredist_x86, payload: vcredist_x86, path: C:\Users\Conrad\Downloads\vcredist_x86.exe
[0E78:0FEC][2013-09-20T14:08:51]i338: Acquiring package: vcredist_x86, payload: vcredist_x86, download from: http://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to verify signature of payload: vcredist_x86
[0890:0F50][2013-09-20T14:08:55]e310: Failed to verify payload: vcredist_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86, error: 0x80070490. Deleting file.
[0890:0F50][2013-09-20T14:08:55]e000: Error 0x80070490: Failed to cache payload: vcredist_x86
[0E78:0FEC][2013-09-20T14:08:55]e314: Failed to cache payload: vcredist_x86 from working path: C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\vcredist_x86, error: 0x80070490.
[0E78:0FEC][2013-09-20T14:08:55]e349: Application requested retry of payload: vcredist_x86, encountered error: 0x80070490. Retrying...
[0E78:0FEC][2013-09-20T14:08:55]w343: Prompt for source of package: vcredist_x86, payload: vcredist_x86, path: C:\Users\Conrad\Downloads\vcredist_x86.exe
[0E78:0FEC][2013-09-20T14:08:58]i338: Acquiring package: vcredist_x86, payload: vcredist_x86, download from: http://download.microsoft.com/download/C/6/D/C6D0FD4E-9E53-4897-9B91-836EBA2AACD3/vcredist_x86.exe
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to verify signature of payload: vcredist_x86
[0890:0F50][2013-09-20T14:09:02]e310: Failed to verify payload: vcredist_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86, error: 0x80070490. Deleting file.
[0890:0F50][2013-09-20T14:09:02]e000: Error 0x80070490: Failed to cache payload: vcredist_x86
[0E78:0FEC][2013-09-20T14:09:02]e314: Failed to cache payload: vcredist_x86 from working path: C:\Users\Conrad\AppData\Local\Temp\{ae234d72-8c72-4be7-8617-98c933a3124b}\vcredist_x86, error: 0x80070490.
[0890:0F50][2013-09-20T14:09:02]i351: Removing cached package: NetFx40Web, from path: C:\ProgramData\Package Cache\06BECADB92A5FCCA2529C0B93687C2A0C6D0D610\
[0E78:0E68][2013-09-20T14:09:02]e000: Error 0x80070490: Failed while caching, aborting execution.
[0E78:0E68][2013-09-20T14:09:02]i330: Removed bundle dependency provider: {ae234d72-8c72-4be7-8617-98c933a3124b}
[0E78:0E68][2013-09-20T14:09:02]i352: Removing cached bundle: {ae234d72-8c72-4be7-8617-98c933a3124b}, from path: C:\Users\Conrad\AppData\Local\Package Cache\{ae234d72-8c72-4be7-8617-98c933a3124b}\
[0E78:0E68][2013-09-20T14:09:02]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
