can't get past "Checking for Buddy Store products"

[dromios]

Hello! I have tossed everything out. Did a clean install in a new folder. Restarted the computer. Still no go. Sometimes it stops after brodieman's compendium stream. Sometimes later. Yes I wait a long time (just in case) It eventually says "honor buddy is not responding" and it closes.

Now the interesting part. I'm 61 - could probably be most of your grandma. But here goes my attempt at attaching a log. Any help much appreciated.

 

[chinajade]

Hi, Dromios, and thanks for the log.

This appears to be interference from your Antivirus program. This article should help you sort the issue:

BosslandGmbH:HelpDesk:AntiVirus Interference​

As a last resort, remove the Antivirus program, confirm it is or is not the cause of the problem, and re-install it. If it is not the source of the problem, show us a fresh log, and we'll move on from there.

cheers,
chinajade