If the only problem is not being able to have Saurok form, then you might not have done the daily prequest for that particular area. Dailies are randomized, so until that set pops up, you won't have the chance to get Saurok form.
It seems like maybe that's what you're getting at, but it's kinda hard to tell. Are you saying there are no quests available at all, anywhere on the island? Which faction are you - Horde or Alliance? Have you cleared all quests from your quest log to make sure you don't already have some?