Can't buy from Hb Store

[kirbypro]

when i login in in honorbuddy store with correctly login and pw tell me that:

Purchase failed. You don't own an active key for Honorbuddy in your buddyauth account. Please make sure you are using the buddyauth account that your keys are bound to.


why ? need to buy 1 profile

 

[kirbypro]

on buddy auth section dont appair keys, but i have key for 3 wow section and still use it.... why dont appair ? need to buy that profile for a leveling

 

[CodenameG]

your honorbuddy keys should show up when you log into Home Page - Buddy Auth Portal if they are NOT listed then thats why you cannot buy things from the store.

e-mail support with your honorbuddy keys and they should be able to bind them to whatever buddyauth account your using now.

[email protected]

 

[kirbypro]

cant find payment info about my 3 hb section so cant buy from hb store : (((

 

[chinajade]

Hi, Kirbypro,

It sounds like you used an arbitrary email address to set up your BuddyAuth account. This will not work—you must use the same email address you used to purchase Honorbuddy. This article should help you get things set up correctly:

BosslandGmbH:Getting Started with the Buddy Store (as a User)​

cheers,
chinajade

 

[kirbypro]

i recovered the pw and put the mail that i used years ago for buy the keys.

appear:

Welcome kirbypro! [ Log Off ] - [ Change Password ]

all work, the problem is this:

http://i59.tinypic.com/domfyd.png

nothing appear.

i have 3 section of hb, and really need to buy many things from hb store, so we r man and i have a cdkey..... yes, we can!

 

[kirbypro]

i change the email of my hb forum. the same like be4, the same email of when I bought the bot, but I see no key in the "buddy auth".

 

[Tony]

if you still got issues,contact [email protected]

 

[kirbypro]

if you still got issues,contact [email protected]

ok Tony, the only problem is what that support@etc...

ask to me my payment info, and i cant find that mail, coz bought bot years ago.

i must buy another session ? :S

 

[CodenameG]

you need to be able to prove that you bought it, if you cannot do that we cant be sure you aren't trying to take owner ship of someone elses keys.

 

[chinajade]

Hi again, Kirbypro,

We've deleted your last two posts to protect your personal information. YOU SHOULD KNOW BETTER than to post anything personal on the web!

The Support team will be unable to assist you further with this issue—as the Support staff does not have access to the tools needed to resolve the problem. You will need to work with the Bossland GmbH 'front office' at [email protected] to resolve it.

cheers,
chinajade