Bot stuck for hours in endless loop

[DaSoul]

So i came home and saw that the bot was again, stuck for hours in an endless loop of trying to mount under a tree root, where it was obviously not possible.

We already had times where archeology was stable 24/7. Now you can't even be sure it runs afk for an hour. This is definitely the worst situation we ever had and we already have it for weeks. I don't know why you, buddyteam don't focus on really fixing those endless stuck behaviour.

At this point and after losing several accounts in 3 weeks and every single fucking time only because the bot got stuck in endless loops i'm going to stop using this right now.
Years ago you always promised that your #1 rule is safety and security, but as the current situation that we have FOR MONTHS show, it isn't anymore.
In our company we are told to fix critical software releases within 24hours. I know, this is just a small company but months pass by and nothing changes, seriously? This is more than rediculous.

I don't know if you have a priority issue list, if not perhaps it would be the right time to start one and if yes, maybe resort it. With the current situation the bot is unusable due to the enormous high risk of getting endless loop/stuck behaviour.

In some threads i saw mods saying "actually this is a very good version right now" unbelievable. They must be stupid or blind or i don't know.

And please don't tell me it is my hb installation or i have to die of laughing. Same issues across 5+ pc's, windows installation from scratch, hb installation from scratch, no matter if de / normal hb version, this is a core problem, face it!!!!!

I'm going to lean back now and wait some months, i'm definitely not willing to lose more accounts because the bot is so stupid and tries to mount a trillion times somewhere where he can't, flies against objects for hours or whatever... i'm sick of it, perhaps you will recognize one day, that you have a major problem in your software or maybe you don't ...


Regards, a former, lasting for years-happy hb customer

 

[CodenameG]

so do you want help? or are you done?

if your not posting in the support section for these kind of issues, how are we suppose troubleshoot and report to devs? because i see one other post you made complaining about this issue, but if its not in the support section it wont do any good. we cant fix issues if people aren't asking for help, and reporting them in the correct places.

 

[DaSoul]

Of course this needs to be fixed. This isn't something new where i am the first one reporting this, c'mon...
As far as i remember, the other thread was titled something like "how could hb be improved" or something where i think a mod asked the general public. You're right, could've posted it directly here.

 

[CodenameG]

Of course this needs to be fixed. This isn't something new where i am the first one reporting this, c'mon...
As far as i remember, the other thread was titled something like "how could hb be improved" or something where i think a mod asked the general public. You're right, could've posted it directly here.

i didnt say i didn't need to be fixed, i said if you want help with the issue. no sense in me telling you what to try to narrow it down if you dont wanna cooperate.

 

[DaSoul]

I do cooperate but from my side i can't do more than point out the issue and upload logfiles. The endless loop stuff is arround for more than a while and has been reported a lot of times (not talking about me).

 

[HaydenEvans2]

YEah I am on the same page as DaSoul. It really needs to get fixed. I too came back from work to find that my bot had not only leveled once, but got temp banned for security check. Last version I had no such issues at all.

 

[HaydenEvans2]

And not only did it happen in one day, now im out of one of the three accounts I have.

 

[CodenameG]

I do cooperate but from my side i can't do more than point out the issue and upload logfiles. The endless loop stuff is arround for more than a while and has been reported a lot of times (not talking about me).

yours is the first report ive seen. but what i want you to do is try the latest beta s i did read a change log that might of resolved the issue. again if you have the same issue upload a log.

 

[DaSoul]

yours is the first report ive seen. but what i want you to do is try the latest beta s i did read a change log that might of resolved the issue. again if you have the same issue upload a log.

okay i'll report back.

 

[DaSoul]

You only have the normal version as beta releases right? Is there a german beta release too?

 

[Stormchasing]

no german versionof beta avaiable, u have to workaround the limitations in this case (i won't point u in the right direction how to do it)!

 

[CodenameG]

judging by our changelog it should be fixed though.

* Flightor
- Flightor should no longer get stuck in a mounting loop while there is an object on top (HB-83)

sound like the issue your describing right?

 

[DaSoul]

no german versionof beta avaiable, u have to workaround the limitations in this case (i won't point u in the right direction how to do it)!

That's not the point. I know how to do it, but i have the feeling that blizz takes my ass down way faster, if they see me switching ip's. That's why for now i'm sticking to the german version.

 

[DaSoul]

judging by our changelog it should be fixed though.

* Flightor
- Flightor should no longer get stuck in a mounting loop while there is an object on top (HB-83)

sound like the issue your describing right?

Yes but see my version in the log:

[11:09:51.780 N] Honorbuddy Deutsche v2.5.8690.707 started.

Or did you took those changes from the current beta release?

 

[CodenameG]

thats from the change log of the current beta. since hes right we dont have beta german versions the only thing i can suggest is to wait. it shouldnt be too long before a new stable build is released.

 

[DaSoul]

Okay i will wait. Thanks for the fast replies.