Darkbound
Member
- Joined
- Oct 7, 2011
- Messages
- 313
Thank you for your mail, every voice matters at Blizzard!
Now in regards to your login query I just wanted to let you know what has happened.
In WoW we have a security system which checks your login, and looks to see if you are logging in from a different place to normal. If it seems that someone is trying to log into your account from somewhere it does not count as the home location, then it will temporarily lock your account and reset your password. It does this as a security featuere to protect your account from hackers.
So from what I can see everything is fine, and I hope everything is okay with you!
I hope this information helps, we want to do our best for you guys!
Warmest Regards,
XXXXXXXX
English Game Master Team
Blizzard Europe
Our In-Game Knowledge Base is updated regularly with hot topics and current known issues. It's a great resource for players, with answers to many common questions. You can access the Knowledge Base by pressing the red question mark icon in your action bar.
So if they really are not tracking IP's how can they know from what location I'm loging?
Now in regards to your login query I just wanted to let you know what has happened.
In WoW we have a security system which checks your login, and looks to see if you are logging in from a different place to normal. If it seems that someone is trying to log into your account from somewhere it does not count as the home location, then it will temporarily lock your account and reset your password. It does this as a security featuere to protect your account from hackers.
So from what I can see everything is fine, and I hope everything is okay with you!
I hope this information helps, we want to do our best for you guys!
Warmest Regards,
XXXXXXXX
English Game Master Team
Blizzard Europe
Our In-Game Knowledge Base is updated regularly with hot topics and current known issues. It's a great resource for players, with answers to many common questions. You can access the Knowledge Base by pressing the red question mark icon in your action bar.
So if they really are not tracking IP's how can they know from what location I'm loging?