Blank Screen for my Honor Buddy please look at my log

[Natedawg2354]

Hi guys,

Sorry to be a pain in the ass u may have already had or know how 2 fix this issue but i could not find it anywhere. My display once i load HB up use to give me information on what was being loaded, profile, told me what race class and spec i was etc on my "info" display screen. now my "info" page is just compleatly blank. I have Uploaded a photo to try 2 show you the issue, could u guys please help me!?

Thank you

Attached Thumbnails Attached Thumbnails -hb-display-blank-jpg



I copied and pasted that because I'm having the same problem, i believe i recycled the prior existing Honor Buddy folder. I tried downloading c++, I reinstalling I delted all the settings..

I will attach my log


[246C:248C][2014-12-04T23:18:01]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Nathan\Downloads\Honorbuddy Installer v2.5.12203.759(1).exe, cmdline: '-burn.unelevated BurnPipe.{E8069462-0988-4BE9-92EB-38FB0605F237} {897FE5ED-6CAC-436E-8B99-7A6E35465BE4} 10096'
[246C:248C][2014-12-04T23:18:01]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[246C:248C][2014-12-04T23:18:01]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Nathan\AppData\Local\Temp\Honorbuddy_20141204231801.log'
[246C:248C][2014-12-04T23:18:01]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Nathan\Downloads\Honorbuddy Installer v2.5.12203.759(1).exe'
[246C:248C][2014-12-04T23:18:02]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[246C:248C][2014-12-04T23:18:03]i100: Detect begin, 3 packages
[246C:248C][2014-12-04T23:18:03]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[246C:248C][2014-12-04T23:18:03]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'
[246C:248C][2014-12-04T23:18:03]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[246C:248C][2014-12-04T23:18:03]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[246C:248C][2014-12-04T23:18:03]i101: Detected package: NetFx451Web, state: Present, cached: None
[246C:248C][2014-12-04T23:18:03]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[246C:248C][2014-12-04T23:18:03]i101: Detected package: Honorbuddy, state: Absent, cached: None
[246C:248C][2014-12-04T23:18:03]i199: Detect complete, result: 0x0
[246C:237C][2014-12-04T23:18:53]i000: Setting string variable 'InstallFolder' to value 'C:\Users\Nathan\Desktop\Hbbb'
[246C:248C][2014-12-04T23:18:54]i200: Plan begin, 3 packages, action: Install
[246C:248C][2014-12-04T23:18:54]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[246C:248C][2014-12-04T23:18:54]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[246C:248C][2014-12-04T23:18:54]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[246C:248C][2014-12-04T23:18:54]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Nathan\AppData\Local\Temp\Honorbuddy_20141204231801_0_vcredist110_x86.log'
[246C:248C][2014-12-04T23:18:54]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Nathan\AppData\Local\Temp\Honorbuddy_20141204231801_1_Honorbuddy_rollback.log'
[246C:248C][2014-12-04T23:18:54]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Nathan\AppData\Local\Temp\Honorbuddy_20141204231801_1_Honorbuddy.log'
[246C:248C][2014-12-04T23:18:54]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[246C:248C][2014-12-04T23:18:54]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[246C:248C][2014-12-04T23:18:54]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[246C:248C][2014-12-04T23:18:54]i299: Plan complete, result: 0x0
[246C:248C][2014-12-04T23:18:54]i300: Apply begin
[2770:2774][2014-12-04T23:18:54]i360: Creating a system restore point.
[2770:2774][2014-12-04T23:19:06]i361: Created a system restore point.
[246C:248C][2014-12-04T23:19:06]i000: Caching bundle from: 'C:\Users\Nathan\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\.be\Honorbuddy Installer v2.5.12203.759.exe' to: 'C:\Users\Nathan\AppData\Local\Package Cache\{5bf9819e-910a-43b3-b906-e9ddc172d672}\Honorbuddy Installer v2.5.12203.759.exe'
[246C:248C][2014-12-04T23:19:06]i320: Registering bundle dependency provider: {5bf9819e-910a-43b3-b906-e9ddc172d672}, version: 2.5.12203.759
[246C:1B14][2014-12-04T23:19:06]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Nathan\Downloads\vcredist_x86.exe
[246C:1B14][2014-12-04T23:19:06]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Nathan\Downloads\'
[2770:1CF0][2014-12-04T23:19:06]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[2770:1CF0][2014-12-04T23:19:06]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[2770:1CF0][2014-12-04T23:19:06]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[2770:1CF0][2014-12-04T23:19:06]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[2770:1CF0][2014-12-04T23:19:06]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[246C:1B14][2014-12-04T23:19:06]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Nathan\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\vcredist110_x86, error: 0x80070490.
[246C:1B14][2014-12-04T23:19:06]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[246C:1B14][2014-12-04T23:19:09]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Nathan\Downloads\vcredist_x86.exe
[2770:1CF0][2014-12-04T23:19:09]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[2770:1CF0][2014-12-04T23:19:09]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[2770:1CF0][2014-12-04T23:19:09]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[2770:1CF0][2014-12-04T23:19:09]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[2770:1CF0][2014-12-04T23:19:09]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[246C:1B14][2014-12-04T23:19:09]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Nathan\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\vcredist110_x86, error: 0x80070490.
[246C:1B14][2014-12-04T23:19:09]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[246C:1B14][2014-12-04T23:19:12]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Nathan\Downloads\vcredist_x86.exe
[2770:1CF0][2014-12-04T23:19:12]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[2770:1CF0][2014-12-04T23:19:12]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[2770:1CF0][2014-12-04T23:19:12]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[2770:1CF0][2014-12-04T23:19:12]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[2770:1CF0][2014-12-04T23:19:12]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[246C:1B14][2014-12-04T23:19:12]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Nathan\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\vcredist110_x86, error: 0x80070490.
[246C:248C][2014-12-04T23:19:12]e000: Error 0x80070490: Failed while caching, aborting execution.
[246C:248C][2014-12-04T23:19:12]i330: Removed bundle dependency provider: {5bf9819e-910a-43b3-b906-e9ddc172d672}
[246C:248C][2014-12-04T23:19:12]i352: Removing cached bundle: {5bf9819e-910a-43b3-b906-e9ddc172d672}, from path: C:\Users\Nathan\AppData\Local\Package Cache\{5bf9819e-910a-43b3-b906-e9ddc172d672}\
[246C:248C][2014-12-04T23:19:12]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

 

[Maddhatter]

Hello Nathan

You appear to be having the exact same problem as this guy. Tony said to use the zip to install.

https://www.thebuddyforum.com/honorbuddy-forum/honorbuddy-support/191807-error-install.html

Thanks

 

[Tony]

use support issues section if you still got issues

closed