Hi guys this is my ticket i send today - and after that they restore my account
Ticket 1
Hi i want to login but i cant .. In my login screen says im banned and i must visit www.worldofwarcraft.com/misc/banned.html. but this page dont exist. And i dont recive email from blizzard. and i dont know why i was banned because i agreed with eula and o dont brake any rules.. I only use gathererer addon and titan panel and mail viewer.. Yesterday i was flying in uldum and gatherer my whiptail and i disconnect manually before 20.00 and today i cant connect.. Please send me email why im banned and am i banned with reason... Thank you very much #1
2 hours ago
Ticket 2
Nd now i was scanned computer i see lots of red warnings. i was scanned with Avg and now i think that my account was compromised... (1 hour ago) #2
Lynieth
Customer Service Representative World of Warcraft Account Action Dispute
Thank you for contacting us concerning the recent action taken against the World of Warcraft account. After a thorough review of the circumstances involved in this action, the account has been reopened and access restored.
Please take a few moments to look over the World of Warcraft Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use), as we take matters involving the integrity of the game environment very seriously. Please understand that should another incident of this nature arise in the future, it is possible that a different outcome will be reached, up to and including Account Closure.
The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..." Additionally, the Battle.net Terms of Use (Blizzard Entertainment:Battle.net Terms of Use) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."
Thank you for your continued correspondence in regards to your account and for respecting our position.
Blizzard Entertainment
Battle.net Support
Ticket 1
Hi i want to login but i cant .. In my login screen says im banned and i must visit www.worldofwarcraft.com/misc/banned.html. but this page dont exist. And i dont recive email from blizzard. and i dont know why i was banned because i agreed with eula and o dont brake any rules.. I only use gathererer addon and titan panel and mail viewer.. Yesterday i was flying in uldum and gatherer my whiptail and i disconnect manually before 20.00 and today i cant connect.. Please send me email why im banned and am i banned with reason... Thank you very much #1
2 hours ago
Ticket 2
Nd now i was scanned computer i see lots of red warnings. i was scanned with Avg and now i think that my account was compromised... (1 hour ago) #2
Lynieth
Customer Service Representative World of Warcraft Account Action Dispute
Thank you for contacting us concerning the recent action taken against the World of Warcraft account. After a thorough review of the circumstances involved in this action, the account has been reopened and access restored.
Please take a few moments to look over the World of Warcraft Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use), as we take matters involving the integrity of the game environment very seriously. Please understand that should another incident of this nature arise in the future, it is possible that a different outcome will be reached, up to and including Account Closure.
The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..." Additionally, the Battle.net Terms of Use (Blizzard Entertainment:Battle.net Terms of Use) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."
Thank you for your continued correspondence in regards to your account and for respecting our position.
Blizzard Entertainment
Battle.net Support