1)Were you using Honorbuddy, Gatherbuddy or both on the account? Gatherbuddy
2)If so, when was the last time?: 2 weeks ago
3)What profile were you using?: Custom made profiles only (ones that i make)
4)What combat class were you using? if None Just put Default then the Classname: Druid Superbad (Great CC by the way)
5)What plugins are you using?: Default
6)How many hours per day did you bot for?: 4-6 every couple days
6.5)What honest percentage of time did you supervise your bot? Depends on the definition of "supervise". By my terms probably less than 20-30%. However, I only bot when i'm at my computer, and i check on it every 5-10 minutes (usually playing other games) to look for whispers/stuck (stuck rarely happens)
7)How many auctions per day did you have?: None. I transfer all mats through a gbank to another account
8)Did you Use Any Other Bots, Hacks, or Mods? No
9)Was your account involved in gold selling? Yes. Private buyers who i keep on my real-id. All trades were done on my other account. I usually keep the same 4-5 people, and all amounts under 50k every couple of weeks (2-5 times per month)
10)EU or US realm? US
11)Is the banned account a Scroll of Resurrection or an actual paid account? Actual paid. RAF to level to 80 on 2 toons then took 1 to 90 the other is mid 80's
I was out of town for 2 weeks. When i came back i botted on my other account. Then when i tried to log in tonight to bot on this one, it was banned. The ban e-mail had come about 45 minutes prior, and as soon as i read it I instantly went through the battlenet help center and created a ticket saying that I had been gone and that i think i may have been hacked if there was some sort of "hacking" had occurred. I did this through the online submission forms. The ban was repealed within 45 minutes of me putting in a ticket.
Account closed e-mail
Account unbanned email
Needless to say, i'll be a little more careful i suppose.
2)If so, when was the last time?: 2 weeks ago
3)What profile were you using?: Custom made profiles only (ones that i make)
4)What combat class were you using? if None Just put Default then the Classname: Druid Superbad (Great CC by the way)
5)What plugins are you using?: Default
6)How many hours per day did you bot for?: 4-6 every couple days
6.5)What honest percentage of time did you supervise your bot? Depends on the definition of "supervise". By my terms probably less than 20-30%. However, I only bot when i'm at my computer, and i check on it every 5-10 minutes (usually playing other games) to look for whispers/stuck (stuck rarely happens)
7)How many auctions per day did you have?: None. I transfer all mats through a gbank to another account
8)Did you Use Any Other Bots, Hacks, or Mods? No
9)Was your account involved in gold selling? Yes. Private buyers who i keep on my real-id. All trades were done on my other account. I usually keep the same 4-5 people, and all amounts under 50k every couple of weeks (2-5 times per month)
10)EU or US realm? US
11)Is the banned account a Scroll of Resurrection or an actual paid account? Actual paid. RAF to level to 80 on 2 toons then took 1 to 90 the other is mid 80's
I was out of town for 2 weeks. When i came back i botted on my other account. Then when i tried to log in tonight to bot on this one, it was banned. The ban e-mail had come about 45 minutes prior, and as soon as i read it I instantly went through the battlenet help center and created a ticket saying that I had been gone and that i think i may have been hacked if there was some sort of "hacking" had occurred. I did this through the online submission forms. The ban was repealed within 45 minutes of me putting in a ticket.
Account closed e-mail
***Notice of Account Closure***
Account Name: *******
Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")
This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.
Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.
We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: blizzard website
The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at blizzard website. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.
If you believe your account was compromised, please go to the following website blizzard website. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: blizzard website
For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: blizzard website
Regards,
Customer Services
Blizzard Entertainment
blizzard website
Account Name: *******
Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")
This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.
Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.
We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: blizzard website
The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at blizzard website. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.
If you believe your account was compromised, please go to the following website blizzard website. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: blizzard website
For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: blizzard website
Regards,
Customer Services
Blizzard Entertainment
blizzard website
Account unbanned email
Dear ************,
The status of your Customer Support ticket #*********** has changed to ?Answered.?
You can view your ticket details or check its status by clicking the link below:
blizzard website
If you can?t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Hello!
Recently, your account was actioned incorrectly as a result of our efforts to protect the World of Warcraft environment from exploitative behavior. As part of these efforts, we recently closed some accounts engaged in or associated with exploitative activities including the use of third party programs.
Please note that access to this account been restored and all actions removed.
Thank you for your understanding and please feel free to contact us again with any further questions you may have. Enjoy yourself in Azeroth!
Regards,
Game Master **********
Customer Services
Blizzard Entertainment
blizzard website
What does the ?Answered? status mean?
- A ticket in ?Answered? status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click ?Need More Help? in-game, after you view the in-game response.
- Or, you can choose the ?I still have a problem? option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at blizzard website and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
The status of your Customer Support ticket #*********** has changed to ?Answered.?
You can view your ticket details or check its status by clicking the link below:
blizzard website
If you can?t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Hello!
Recently, your account was actioned incorrectly as a result of our efforts to protect the World of Warcraft environment from exploitative behavior. As part of these efforts, we recently closed some accounts engaged in or associated with exploitative activities including the use of third party programs.
Please note that access to this account been restored and all actions removed.
Thank you for your understanding and please feel free to contact us again with any further questions you may have. Enjoy yourself in Azeroth!
Regards,
Game Master **********
Customer Services
Blizzard Entertainment
blizzard website
What does the ?Answered? status mean?
- A ticket in ?Answered? status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click ?Need More Help? in-game, after you view the in-game response.
- Or, you can choose the ?I still have a problem? option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at blizzard website and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
Needless to say, i'll be a little more careful i suppose.