WTF, now Blizzard also checks if the owner of a wow account before 2009 (non Battlenet account) is identical with the owner af the battlenet account. Since when they are doing that ?
We are writing to inform you that we have, unfortunately, had to suspend your World of Warcraft account pending an investigation.
Battle.net Account Name: [email protected]
World of Warcraft Account Name: yyyyyy
Consequences for Account: Account Suspension
In order to validate your account ownership, please reply to this ticket and provide the following:
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).
Please create a new support ticket through the Blizzard Customer Support Website (https://eu.battle.net/support/en/ticket/submit) with your newly created Battle.net account, and provide us with the following information:
- Battle.net Account Name: The current account name (email address) you are using to login.
- Name: The full name that the account was created with.
- Confirmation that you agree to have your original Battle.net account e-mail changed to that of your newly created account (your newly created Battle.net account will be disabled as a result).
- New Secret Question and Answer in the form of a text document file as an attachment.
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as an attachment.
After i sent them all information what they need from my battlenet account, i received the following
The name on the ID does not match the details that were originally registered on the WOW Account.While these requirements may seem overly strict, we consider it to be of vital importance that accounts are claimed by their rightful owner. As such, these measures are necessary. As such, I'm afraid that we cannot assist you further with this.
We are writing to inform you that we have, unfortunately, had to suspend your World of Warcraft account pending an investigation.
Battle.net Account Name: [email protected]
World of Warcraft Account Name: yyyyyy
Consequences for Account: Account Suspension
In order to validate your account ownership, please reply to this ticket and provide the following:
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).
Please create a new support ticket through the Blizzard Customer Support Website (https://eu.battle.net/support/en/ticket/submit) with your newly created Battle.net account, and provide us with the following information:
- Battle.net Account Name: The current account name (email address) you are using to login.
- Name: The full name that the account was created with.
- Confirmation that you agree to have your original Battle.net account e-mail changed to that of your newly created account (your newly created Battle.net account will be disabled as a result).
- New Secret Question and Answer in the form of a text document file as an attachment.
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as an attachment.
After i sent them all information what they need from my battlenet account, i received the following
The name on the ID does not match the details that were originally registered on the WOW Account.While these requirements may seem overly strict, we consider it to be of vital importance that accounts are claimed by their rightful owner. As such, these measures are necessary. As such, I'm afraid that we cannot assist you further with this.
