Banned 48h 15.12.2012 (10:39 AM CET)

[reQuorter]

Banned 48h 15.12.2012 (10:39 AM CET)

for BG botting this night, im curious if it's cuz someone reported me or some automated system they got... i did BG botting for many months without any reports, bans, etc. This is my 1st ban in WoW.

Greetings,

This is to inform you that action has been taken against your account. Please read on for further information about the action taken, and more details regarding the reason:

Battle.net Account Name: XXX
World of Warcraft Account Name: XXX

Account Action: Suspension (48 Hours)

Circumventing normal game mechanics has a negative impact on the game experience of other customers.

Type of Violation: Exploitation
Category of Violation: Third Party Program
Character Name Involved: XXX

While we regret to take this type of action, we have determined it to be in the best interests of the World of Warcraft community as a whole, and for the integrity of the game.
Please note that should any further violations of our Rules and Policies occur, this incident will be taken into consideration when determining the consequences for your account. This could include further warnings, account suspension or account termination.
Also note, you must log into the game after the suspension has expired to update the status of the account shown on your Account Management page.

For further information, or to review our current Rules and Policies, please refer to:
http://eu.blizzard.com/support/index.xml?locale=en_GB&gameId=11&rootCategoryId=9740

Best regards,

XXX
Game Master
Blizzard Entertainment

 

[Michaelcain6]

Fill out the format!

 

[reQuorter]

I got reply:

Dear XXX,

The status of your Customer Support ticket #XXX has changed to "Answered."

You can view your ticket details or check its status by clicking the link below:
<http://eu.battle.net/support/ticket/thread/XXX>

If you can?t click the link above, copy and paste the entire URL into your browser.

This is the latest response from Customer Support:
Greetings,

Your account was suspended due to use of third party programs, which is against the Terms of Use (Blizzard Entertainment: Battle.net Terms of Use), the relevant part of which can be found in this article :

http://eu.blizzard.com/support/article/50078

When running, the World of Warcraft client may monitor your computer's random access memory (ram) and/or cpu processes for unauthorized third party programs running concurrently with World of Warcraft. An unauthorized third party program as used herein shall be defined as any third party software, including without limitation any addon or mod, that in Blizzard Entertainment's sole determination:

I. enables or facilitates cheating of any type;

II. allows users to modify or hack the World of Warcraft interface, environment, and/or experience in any way not expressly authorized by Blizzard Entertainment; or

III. intercepts, mines, or otherwise collects information from or through World of Warcraft. In the event that World of Warcraft detects an unauthorized third party program, Blizzard may

a) communicate information back to blizzard entertainment, including without limitation your account name, details about the unauthorized third party program detected, and the time and date the unauthorized third party program was detected; and/or

b) exercise any or all of its rights under section 6 of this agreement, with or without prior notice to the user.

The use of such programs or files is clearly unfair to the World of Warcraft community playing regularly and is not tolerated on our servers.

Following a review of your case, we can confirm that such program has been used on several occasions by your account, and that the subsequent action taken is appropriate. We would not look to enter into any further communications on this issue as the matter is now considered closed.

If you wish to review our current Rules and Policies, they can be found at:

http://eu.blizzard.com/support/index/wow_policy
Blizzard Entertainment: Battle.net Terms of Use


Regards,

XXX
Game Master
Blizzard Entertainment