Well 3 of my feeders the other day were perma banned got 2/3 of them back. One they took the whole ban off and the other changed to 72hrs.
Heres the email they sent back to me
Dear ---------------,
>
> The status of your Customer Support ticket #-------- has changed to "Answered."
>
> You can view your ticket details or check its status by clicking the link below:
> <http://eu.battle.net/support/ticket/thread/------->
>
> If you can?t click the link above, copy and paste the entire URL into your browser.
>
> This is the latest response from Customer Support:
> Greetings ----- .
>
> My name is Game Master -------, and I have reviwed your account case and as far as I can see you did used some 3rd party programs to gather ores to yourself. Please keep in mind that 3rd party programs are not allowed within the game.
> Such is the case a 72 hour suspension had been applied to your account with a Final Warning aswell.
> If you wish to see the evidences in this case please contact our Legal Department here:
>
> Blizzard Entertainment Europe
> Legal Department
> 145, rue Yves Le Coz
> 78000 Versailles
> France
>
> We now view this case closed, your suspension will expiry at 2012-04-30 06.
So the thing is a actually might write to them to see this evidence to actually see how were getting caught as i have never got an email before from them actually saying we could see the evidence
Heres the email they sent back to me
Dear ---------------,
>
> The status of your Customer Support ticket #-------- has changed to "Answered."
>
> You can view your ticket details or check its status by clicking the link below:
> <http://eu.battle.net/support/ticket/thread/------->
>
> If you can?t click the link above, copy and paste the entire URL into your browser.
>
> This is the latest response from Customer Support:
> Greetings ----- .
>
> My name is Game Master -------, and I have reviwed your account case and as far as I can see you did used some 3rd party programs to gather ores to yourself. Please keep in mind that 3rd party programs are not allowed within the game.
> Such is the case a 72 hour suspension had been applied to your account with a Final Warning aswell.
> If you wish to see the evidences in this case please contact our Legal Department here:
>
> Blizzard Entertainment Europe
> Legal Department
> 145, rue Yves Le Coz
> 78000 Versailles
> France
>
> We now view this case closed, your suspension will expiry at 2012-04-30 06.
So the thing is a actually might write to them to see this evidence to actually see how were getting caught as i have never got an email before from them actually saying we could see the evidence
