Authentication failed

[simon1123]

Hey! I bought Honorbuddy yesterday (The lifetime one) And now i can't login? All it says is "Authentication failed" and i have to retry it?
I use my session key and not my password. I'm doing it right, right? And anything i can do to fix this?

 

[Tony]

check your antivirus/firewall as well
add exceptions

 

[simon1123]

Didn't work. Not sure if i made exceptions correctly. I use Norton Antivirus.

 

[simon1123]

I did though, try to turn it off. And i still can't login.

 

[Tony]

post your log here plz so we can see the exact error

 

[simon1123]

Never mind. I realized i did it wrong. I thought i was supposed to use my Username and then the product key. I only had to use the product key. Sorry!