Authentication Failed

[rogueangel]

When I start HB asks me to login, so I put in my Username Then my Password. HB loads up and the last thing it says is Authentication Failed. I havent used HB in over a year due to quiting WoW. When I bought HB I paid a LOT of money for the Lifetime version. Whats going on? why is Authentication failing?

 

[rogueangel]

Bump

 

[Tony]

whats the exact message you get ?

post your log



and there is no need to bump your threads

 

[rogueangel]

logging in...
buddy sessions 0/0
-----
shared sessions 0/0
please purchase a buddy product!
Authentication failed!

I know I bought a lifetime copy over a year ago, is there any way of retreaving records of this on the admin side? or perhaps theres a button I didint check somewhere...

 

[Tony]

looks like you are not logging with the correct info

we can check it but we want the transaction id or any other info about your purchase

open a new thread on payments section including the info you have and Bossland will check it