Authentication failed

[danielmlucas11]

HB is failing to load and gives me an authentication failed notice when it tries to start. I tried reinstalling HB using the installer and it keeps failing also. I went through the process of reinstalling the C++ and the .net but nothing seems to be working. Can anyone help me please...

here is the log file from the HB installer:

[07DC:057C][2015-03-26T15:17:50]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\daniel\Desktop\Honorbuddy Installer.exe, cmdline: ''
[07DC:057C][2015-03-26T15:17:50]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[07DC:057C][2015-03-26T15:17:50]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\daniel\AppData\Local\Temp\Honorbuddy_20150326151750.log'
[07DC:057C][2015-03-26T15:17:50]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\daniel\Desktop\Honorbuddy Installer.exe'
[07DC:057C][2015-03-26T15:17:50]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[07DC:057C][2015-03-26T15:17:51]i100: Detect begin, 3 packages
[07DC:057C][2015-03-26T15:17:51]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[07DC:057C][2015-03-26T15:17:51]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[07DC:057C][2015-03-26T15:17:52]i102: Detected related bundle: {3365051e-f5fd-44df-a278-62788e0ce931}, type: Upgrade, scope: PerUser, version: 2.5.13288.776, operation: MajorUpgrade
[07DC:057C][2015-03-26T15:17:52]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[07DC:057C][2015-03-26T15:17:52]i103: Detected related package: {6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}, scope: PerUser, version: 2.5.13288.776, language: 1033 operation: MinorUpdate
[07DC:057C][2015-03-26T15:17:52]i101: Detected package: NetFx451Web, state: Present, cached: None
[07DC:057C][2015-03-26T15:17:52]i101: Detected package: vcredist110_x86, state: Absent, cached: None
[07DC:057C][2015-03-26T15:17:52]i101: Detected package: Honorbuddy, state: Present, cached: None
[07DC:057C][2015-03-26T15:17:52]i199: Detect complete, result: 0x0
[07DC:057C][2015-03-26T15:17:54]i200: Plan begin, 3 packages, action: Install
[07DC:057C][2015-03-26T15:17:54]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[07DC:057C][2015-03-26T15:17:54]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[07DC:057C][2015-03-26T15:17:54]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[07DC:057C][2015-03-26T15:17:54]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\daniel\AppData\Local\Temp\Honorbuddy_20150326151750_0_vcredist110_x86.log'
[07DC:057C][2015-03-26T15:17:54]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\daniel\AppData\Local\Temp\Honorbuddy_20150326151750_1_Honorbuddy.log'
[07DC:057C][2015-03-26T15:17:54]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[07DC:057C][2015-03-26T15:17:54]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[07DC:057C][2015-03-26T15:17:54]i201: Planned package: Honorbuddy, state: Present, default requested: Present, ba requested: Present, execute: MinorUpgrade, rollback: None, cache: Yes, uncache: No, dependency: Register
[07DC:057C][2015-03-26T15:17:54]i207: Planned related bundle: {3365051e-f5fd-44df-a278-62788e0ce931}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
[07DC:057C][2015-03-26T15:17:54]i299: Plan complete, result: 0x0
[07DC:057C][2015-03-26T15:17:54]i300: Apply begin
[0F94:1840][2015-03-26T15:17:57]i360: Creating a system restore point.
[0F94:1840][2015-03-26T15:18:56]i361: Created a system restore point.
[07DC:057C][2015-03-26T15:18:56]i000: Caching bundle from: 'C:\Users\daniel\AppData\Local\Temp\{0171c8f3-76fa-4bd4-9f05-3b6c59150e6a}\.be\Honorbuddy Installer.exe' to: 'C:\Users\daniel\AppData\Local\Package Cache\{0171c8f3-76fa-4bd4-9f05-3b6c59150e6a}\Honorbuddy Installer.exe'
[07DC:057C][2015-03-26T15:18:56]i320: Registering bundle dependency provider: {0171c8f3-76fa-4bd4-9f05-3b6c59150e6a}, version: 2.5.13305.777
[07DC:19B0][2015-03-26T15:18:56]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\daniel\Desktop\vcredist_x86.exe
[07DC:19B0][2015-03-26T15:18:56]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0F94:18D4][2015-03-26T15:19:02]i305: Verified acquired payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, moving to: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe.
[07DC:19B0][2015-03-26T15:19:08]i305: Verified acquired payload: Honorbuddy at path: C:\Users\daniel\AppData\Local\Package Cache\.unverified\Honorbuddy, moving to: C:\Users\daniel\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}v2.5.13305.777\Honorbuddy.msi.
[0F94:1840][2015-03-26T15:19:08]i301: Applying execute package: vcredist110_x86, action: Install, path: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe" /q'
[07DC:057C][2015-03-26T15:19:38]i319: Applied execute package: vcredist110_x86, result: 0x0, restart: None
[07DC:057C][2015-03-26T15:19:38]i323: Registering package dependency provider: {6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}, version: 2.5.13305.777, package: Honorbuddy
[07DC:057C][2015-03-26T15:19:38]i301: Applying execute package: Honorbuddy, action: MinorUpgrade, path: C:\Users\daniel\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}v2.5.13305.777\Honorbuddy.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="C:\Users\daniel\Documents\Honorbuddy"'
[07DC:057C][2015-03-26T15:19:42]e000: Error 0x80070659: Failed to perform minor upgrade of MSI package.
[07DC:057C][2015-03-26T15:19:42]e000: Error 0x80070659: Failed to configure per-user MSI package.
[07DC:057C][2015-03-26T15:19:42]i319: Applied execute package: Honorbuddy, result: 0x80070659, restart: None
[07DC:057C][2015-03-26T15:19:42]e000: Error 0x80070659: Failed to execute MSI package.
[07DC:057C][2015-03-26T15:19:42]i329: Removed package dependency provider: {6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}, package: Honorbuddy
[07DC:057C][2015-03-26T15:19:42]i351: Removing cached package: Honorbuddy, from path: C:\Users\daniel\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}v2.5.13305.777\
[0F94:1840][2015-03-26T15:19:42]i351: Removing cached package: vcredist110_x86, from path: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\
[07DC:057C][2015-03-26T15:19:42]i330: Removed bundle dependency provider: {0171c8f3-76fa-4bd4-9f05-3b6c59150e6a}
[07DC:057C][2015-03-26T15:19:42]i352: Removing cached bundle: {0171c8f3-76fa-4bd4-9f05-3b6c59150e6a}, from path: C:\Users\daniel\AppData\Local\Package Cache\{0171c8f3-76fa-4bd4-9f05-3b6c59150e6a}\
[07DC:057C][2015-03-26T15:19:42]i399: Apply complete, result: 0x80070659, restart: None, ba requested restart: No

 

[Tony]

use the zip file instead of the installer


also install this

https://www.thebuddyforum.com/attac...t-try-buddy-dependency-wizard-buddywizard-zip