"Authentication failed"

[andeno]

Hi!

I recently bought a "unlimited session" key for Honorbuddy. But as i try to start the bot with my key, i get an error message: "authentication failed".
At buddyauth, my key is displayed under "UNUSED / INACTIVE", could it have anything to do with my problem?
I guess my key hasn't yet been activated, but i did the purchase 2 hours ago so it should be working now.

What should i do?

 

[andeno]

A friend tried to login on his computer, and it worked for him. So the key is obviously active now. But it still doesnt work for me. What could be the problem? I've tried to start wow manually and then start honorbuddy and login, and i've also started wow via honorbuddy etc. Same result, "authentication failed".

 

[Tony]

How To: Attach your HB-DB log file [with pictures]

 

[andeno]

I've reinstalled, im sure i'm starting it in 32-bit and windowed.
All my error logs is like the one i'm uploading, it's just saying "authentication failed".

 

[Tony]

any antivirus/firewall enabled?

 

[andeno]

I have a antivirus software yes, but i have put the whole honorbuddy folder under "trusted folders", still the same result.

 

[CodenameG]

are you sure the key your trying to use is the same one listed on the buddyauth website? are you sure theres no spaces before or after your key?


if your sure, try flushing your dns
Flush DNS - What's My DNS?


reset your host file back to default.
How to Reset Hosts File to Default in Windows? - AskVG


and try power cycling your home router.

 

[andeno]

I've done as you instructed, but still get the same result... Really frustrating

 

[chinajade]

Hi, Andeno,

This article should help you resolve the problem:

BosslandGmbH:HelpDesk:'Authentication Failed' errors​

cheers,
chinajade