Authentication failed. Unable to connect to Buddy servers.

[hsyndrnl]

help me about it pls here is my log http://pastebin.com/rVczCxTu i try everything i can run bot

 

[chinajade]

Hi, Hsyndrnl, and welcome aboard.

We need to see the full log attached, please.

Ref: [Guide] How to attach your log​

cheers,
chinajade

 

[hsyndrnl]

here it is

 

[hsyndrnl]

and i must tell this too i cant see the enter your key part

 

[chinajade]

Hi, Hsyndrnl, and thanks for the log.

First, let's make certain your Antivirus is not interfering with Honorbuddy.

BosslandGmbH:HelpDesk:AntiVirus Interference​

If no joy, please follow the steps for "Repairing it manually" here:

BosslandGmbH:HelpDesk:Missing Dependencies​

If still no joy, a fresh log please, so we can see if the failure mode has changed, and where to go next.

cheers,
chinajade

 

[hsyndrnl]

i make this steps before i still have this prob. here the fresh log.

 

[hsyndrnl]

when i try the setup 4.5.1 it says '' its already installed in your pc '' i cant delete it

 

[chinajade]

Hi again, Hsyndrnl, and thanks for the fresh log.

Okay, Windows 10 sometimes generates problems like this. We assume you followed the rest of the steps?

If you completed the previous task to the end, let's try a clean install of Honorbuddy by carefully following the steps here:

Honorbuddy:HelpDesk:"Clean installing" Honorbuddy​

cheers,
chinajade

 

[hsyndrnl]

okey i make this clean setup thing what next

 

[hsyndrnl]

the new log here it is and my pc is not windows 10 yet im not upgreade it am i do this ?

 

[chinajade]

the new log here it is and my pc is not windows 10 yet im not upgreade it am i do this ?

Hi again, Hsyndrnl,

First, let's make certain your Antivirus is not interfering with Honorbuddy.

BosslandGmbH:HelpDesk:AntiVirus Interference​

If no joy, please follow the steps for "Repairing it manually" here:

BosslandGmbH:HelpDesk:Missing Dependencies​

This should've resolved the issue for you the first time around. The System.BadImageFormatException exception being thrown most certainly look like a problem with your .NET framework.

If you are not running Windows 10, we don't understand why you couldn't remove the .NET 4.5 framework. Unless you lacked the Windows administrative privileges to make such updates.

At this point, we're out of ideas. We'll have to wait for Tony to have a look, and see if he has any more. While we're waiting for Tony, you might try again to do the steps we recommended above.

cheers,
chinajade

 

[hsyndrnl]

when tony comes actually ?

 

[hsyndrnl]

anyone gonna help me pls i w8 for hours pls

 

[hsyndrnl]

Authentication failed. Unable to connect to Buddy servers

im trying to fix this error like 8 hours but i cant its gonna be really bored for me just anyone connect my pc with teamweiver and fix this prob pls i really need this

 

[hsyndrnl]

im still here please anyone fix this error :/

 

[hsyndrnl]

im so bored about this prob. i gues i never gonna buy again

 

[Tony]

pm me your Skype and we will check it asap

 

[hsyndrnl]

i send it

 

[hsyndrnl]

im still waiting in skype

 

[Tony]

fixed!


closed