Authentication failed. Unable to connect to Buddy servers.

[Kempinz]

Hello,
I have an issue with Honorbuddy, I havent used it since 2 weeks so I upgraded it to the last version and when i tried to open it, it says : " Authentication failed.
Unable to connect to Buddy servers. "

I disabled Antivirus, Firewall. Runned BuddyWizard but still have the same issue, can you please help me, here is my log.

Greetings,
Zach.

View attachment 4848 2015-06-29 20.31.txt

 

[Sean499]

^ getting same issue. Run Honor Buddy launcher as admin, 32bit dx9 windowed, but Authentication failed keeps popping up. Used Buddy Wizard still nothing as well.

 

[Tony]

remove:

- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[Kempinz]

I did all of the steps but it didnt worked still same issue, i also installed .NET 4.5.1 but still same issue.
Maybe i have to many versions installed ? Should i remove them?

Heres log :
View attachment 5792 2015-06-30 03.56.txt

 

[CodenameG]

check your anti-virus that its not removing or blocking access to honorbuddy files.
reDownload the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.

 

[Kempinz]

It worked, thank you for your help!

 

[CodenameG]

great, if you need anything else let us know.