Authentication failed problem - please help me!

[HB8462J87]

I got this problem everytime i try to login :/ I even tried to change my password and re-download game.

Hope you can help me

Lova Daniella

 

[CodenameG]

have you tried logging into
Home Page - Buddy Auth Portal
and tried resetting your password?

 

[HB8462J87]

I just tried that and it wont work :/ same message "authentication failed"

 

[medalofwhat]

my auth just failed like 10 times in a row logging in as well. just keep doing it. it finally let me log on

 

[CodenameG]

ok, then send an e-mail to [email protected]
and ask for bossland to check it and reset your password, if you have a transaction id, also send that in, because that helps us find you.

 

[HB8462J87]

oka i got lifetime hb will it effect me? that you dont sell it anymore?

 

[Tony]

oka i got lifetime hb will it effect me? that you dont sell it anymore?

You must log using the same info you were using on Hb shop

 

[Hawkiz]

Try and right click HB.exe and choose the administrator..
that ussualy works for me, and if that doesnt help..
try waiting for a while, and then re-open HB

 

[HB8462J87]

i do use the same code

 

[Tony]

if the message is only

"authentication failed" that means that something is blocking your Hb
probably your firewall or your antivirus

are you on a limited network or something?​

 

[Hawkiz]

and you have the updated version?
try to open it as administrator