authentication failed.... HELP!

[scalli]

I have already paid for this, when i try and log into honorbuddy using my account info it just says authentication failed, please help

 

[CodenameG]

I have already paid for this, when i try and log into honorbuddy using my account info it just says authentication failed, please help

you need to use your key as your username with no password, when logging into honorbuddy.

 

[scalli]

i have tried that, but when i press continue it says "please enter your shop password before continuing" and if i do that it just fails again, also im sure that there are no spaces after or before the key.

 

[CodenameG]

alright, send an e-mail to [email protected]
explain the situation, that the key isnt working, and ask for a new one, include your transaction id if you have one.

 

[Tony]

i have tried that, but when i press continue it says "please enter your shop password before continuing" and if i do that it just fails again, also im sure that there are no spaces after or before the key.

dont copy/paste your key

type it