Authentication Error

[phrozenjib]

Hey Team,

I am trying to install HB on a laptop but I keep getting an authentication error but it hasn't asked me about the auth key or any login details when running the program, I have tried running as administrator. I am using Windows 8 but was hoping that it might run in Win 7 compatibility mode. Any Ideas? I have the screen shot of the error as well as the log attached any info would be awesome.

 

[BotOperator]

Download 773 archive file and install it to a new folder. Looks like the update went wrong.

 

[Tony]

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[phrozenjib]

Thank you both! Its now working, I really appreciate the help

 

[Tony]

you're welcome