No, you are not allowed to talk about anything that criticises Bossland in any kind or talk about anything they could not like. If you do, the thread will get closed and if you criticise that you will be muted. You can post your support issues here in this forum and get unsatisfying answers if you want to.
I feel as same as you, i really like HB and would like to help improving it, but like so many other, I think the way this forum is handled isn`t the way it shoud be. But if you google a lil bit, you can find other forums where also alot of hb user are, where you can talk like it shoud be. I won`t post a link, because I`m sure it isn`t allowed.