"I'm not using this account for almost 3 weeks, following I think I got hacked" -> didnt worked
"I have no idea wtf is going on...." -> didnt worked
"I was playing from an internet cafe/shared network then I got disconnected and noticed that acc. is banned" -> didnt worked
"I was farming gold for a sage's seeker and natalia's wrath for days..." -> called support for this one, didnt worked
"My main OS is windows 2008 server therefore I'm playing on a Virtual machine (windows7) over a *** because my connection is much better with that. Is that the mentioned violation/cause of this ban" -> didnt worked
After seeing all above didnt worked I appealed for my main acc, which I DIDN'T botted, well ofc I've taken some good amounth of gold from botted accounts.
"I admit I was using using bots on the same PC on other accounts, but I've never botted cheated or exploited game with this account..." -> also didnt worked
Thats my experience so far.