Just got this from Blizz
Customer Service Representative
Hello Rob,
Thanks for the contact.
Following a review of your case, I can confirm that the evidence presented was correct, and that the subsequent action taken was appropriate. Our decision in this matter stands, and will not be overturned.
Please note, it is our policy never to reveal details regarding account investigations, beyond the information given in the original notice mail, for privacy and security reasons.
We now consider this matter closed, and would not look to enter into further communication on the matter.
If you wish to review our current Rules and Policies, they can be found at:
http://eu.battle.net/support/en/games/wow/conduct-penalties
http://eu.blizzard.com/en-gb/company/about/termsofuse.html
If you have any further questions or comments do not hesitate to contact us.
Stephen W
Account Support Team
However they say a GM saw me???
Easy way of Blizz getting a free account........