You should report your issues in the Product's support thread, the developer should guide you at best to the right direction.I purchased the 1-90 Alliance leveling profile. it breaks about every other quest. any other 1-90 leveling profiles that actually work and don't just take your money?
And you are certain, that you have done everything perfect on your end, and its developers fault?I don't feel its my job to beta test someone elses work that I have paid for. I do enough of that with wow.
So do like Aion said and report the issues / talk to the developer. It will get you farther than crying on the forums.