This will be a Combat Routine issue, not a profile issue.
You need to report this to the Singular thread using the template provided in Post #4 over there. You will need to call out specific time marks of where you think a particular ability should've been used, but wasn't. There might be a problem, or Bobby53 might can explain why certain abilities aren't being used in that situation.
Singular also provides a boatload of tunables you can fiddle with.