[ANSWERED] My DB Key type says HB / Invalid Product Key

[Kartron]

After the tripwire event and the new release of DB I tried to install the new DB, I entered the product key and it always comes back with Invalid Product Key - Authentication Failed.

I checked on buddyauth and it says my key type is Honorbuddy, can anyone shed some light on what i need to do to get it working.

 

[chinajade]

Hi, Katron,

You cannot use an Honorbuddy key with Demonbuddy. If your key was Demonbuddy before, you will need to contact the Bossland GmbH front office at [email protected], and work with them to sort the problem.

The forum staff do not have access to user account information or the tools to assist you in this matter.

More information here:

BosslandGmbH:HelpDesk:Lost the Buddy product key​

Please follow up with the front office, if needed.

cheers,
chinajade