[ANSWERED] i need help please

[karmila]

i was using HB fine last night but today the HB launcher was removed and when i reinstall HB the launcher keeps getting quarantined by my virus software saying its dangerous. how can i come about this i cant seem to turn of my virus software completely thanks.

 

[FastMiki]

I got same problem :-( My windows defender delete launcher . If I reinstall , same problem . Any advice please ?

EDIT :

I found old threat about this . https://www.thebuddyforum.com/honor...ing-hb-windows-defender.html?highlight=trojan

Problem solved now

 

[karmila]

this does not help me as its my virus software wont let me trust the file at all so i cant get around it i am also having another problem i cant install HB because it says i already have it when i uninstall it comes up with set up failed........ so i dont no what do now

 

[FastMiki]

Made complet Unninstall from your programs . Then re-Install . When Defender put your launcher into quarantined , just return him from there . ( Open Defender - History and return launcher ) This works for me .

 

[karmila]

it wont even let me uninstall from my programs lol thanks anyway buddy

 

[chinajade]

Hi, Karmila,

The entire Honorbuddy folder should be an exception to your Antivirus. Some Antivirus may require Honorbuddy, the Honorbuddy launcher, and the Honorbuddy installer executables to be specific exceptions, also. This article may help:

BosslandGmbH:HelpDesk:AntiVirus Interference​

If no joy, you will need to google for your answer. The problem is with your Antivirus, not with Honorbuddy.


cheers,
chinajade