[ANSWERED] Cant download Honorbuddy

[Granis]

I cant download honorbuddy, it says its a virus and chrome removes it.

This havent happend before. Havent changed anything and nothing is new

 

[chinajade]

Hi, Granis,

The entire Honorbuddy folder should be an exception to your Antivirus. Some Antivirus may require Honorbuddy, the Honorbuddy launcher, and the Honorbuddy installer executables to be specific exceptions, also. This article may help:

BosslandGmbH:HelpDesk:AntiVirus Interference​

If no joy, you will need to google for your answer. The problem is with your Antivirus, not with Honorbuddy.

If your AntiVirus is being particularly orny, you may have to temporarily disable it completely, to get Honorbuddy downloaded and installed.


cheers,
chinajade

 

[Granis]

Dont have an antivirus program, this wasnt an issue 3 days ago. So how come there is one now?

 

[chinajade]

Dont have an antivirus program, this wasnt an issue 3 days ago. So how come there is one now?

Hi, Granis,

The article we cited answers these very questions...

1. You are obviously running an AntiVirus; otherwise, this wouldn't be an issue.
   Most people that believe that they "don't run an AntiVirus" are using Windows Defender. Windows Defender ships with the operating system, and is enabled by default. Windows Defender is indeed an AntiVirus program.
   
   If indeed it is Google Chrome that is causing the problem, then you need to acquire Honorbuddy with another browser, until Chrome repairs the defect.
   
   
2. Your AntiVirus has been updated (most do several times a day), and it is now incorrectly identifying Honorbuddy as having a problem. You should probably report this false positive to your AntiVirus company.

Please take the time to read the article we previously linked.

cheers,
chinajade