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72 suspension

acperin

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English speaking customers: Please refer to the start of this mail
Para los clientes espa?oles: Por favor vayan hasta el fin de este correo electr?nico
Account Name: XXX???XXX
Account Action: 72 Hour Suspension
Reason for Action: Terms of Use Violation -- Exploitative Activity: Use of Third Party Automation Software

This suspension happened because one or more characters on this account were identified using an unauthorized ***** program, also known as a ""hack."". These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harm the game environment because they offer an unfair advantage over other players and superscede the intended limits of the game.

Even if this behavior is the result of a third party accessing the account instead of the registered user (for example, a friend, family member, or leveling service) then the account can still be held responsible for the penalty because of the impact it had on the game environment.

We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://www.worldofwarcraft.com/info/basics/antigold.html

The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.

For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here: http://us.blizzard.com/support/article/exploitfaq

Regards,

Customer Services
Blizzard Entertainment
www.worldofwarcraft.com

-----
Nombre de Cuenta:XXXX???XXX

Medida de Cuenta: Suspensi?n de 72 horas
Raz?n por la Medida: Violaci?n de las Condiciones de Uso – Actividad Explotadora: Uso de Software de Automatizaci?n de Tercera

La suspensi?n ocurri? porque uno o m?s personajes de esta cuenta fueron identificados usando un programa de trampa no autorizada, tambi?n conocida como un “hack.” Estos programas proporcionan beneficios de personaje que normalmente no son obtenibles en World of Warcraft. Tales beneficios incluyen, pero no est?n limitados a, la velocidad aumentada, la teleportaci?n, o poder correr a trav?s de paredes/limites. El uso de estos programas no autorizados da?a al ambiente de juego porque ofrecen una ventaja injusta sobre los otros jugadores y pasa de los destinados l?mites del juego.

Aunque este comportamiento es el resultado de una persona tercera accediendo a la cuenta en vez del usuario registrado (por ejemplo, un amigo, miembro de familia, o servicio de nivelaci?n), la cuenta todav?a puede ser responsable por las penalizaciones, debido al impacto que tuvo sobre el ambiente del juego.

Hemos conseguido que el comportamiento superior muchas veces sea directamente relacionado a los grupos responsables por comprometer las cuentas de World of Warcraft; nosotros tomamos estos asuntos muy seriamente. Para mejor entender nuestra posici?n sobre la actividad explotadora y los riesgos involucrados, por favor revise este art?culo: (http://www.worldofwarcraft.com/info/basics/antigold.html).

La actividad explotadora que ocurri? en esta cuenta est? en contra de las Condiciones de Uso de World of Warcraft. Le pedimos que se tome un momento para revisar estos t?rminos: (http://www.worldofwarcraft.com/na/legal/termsofuse.xml). Note que cualquier violaci?n adicional de las Condiciones de Uso pueden resultar en m?s severas medidas en contra de esta cuenta, hasta e incluyendo la clausura permanente.

Para cualquier disputa sobre esta medida, o para m?s informaci?n sobre la Actividad Explotadora, por favor visite la p?gina de contacto y Preguntas Frecuentes (FAQ) aqu?: (http://us.blizzard.com/support/article.xml?locale=es_MX&tag=exploitfaq).

Saludos,

Atenci?n al Cliente
Blizzard Entertainment
www.worldofwarcraft.com
 
Greetings,

Thank you for contacting the World of Warcraft Account Administration Department. It appears your account action was reviewed and removed from your account. We apologize for any inconvenience this caused you. There should no longer be any restrictions preventing you from accessing the account.

To protect the integrity of our investigation process, we must refrain from disclosing any information about our investigation methods or findings, and are unable to make exceptions to this policy.

Please be sure to scan the computer system you are using to remove all viruses, Trojan files, and key loggers. For more computer/Internet safety and security tips, please visit http://us.blizzard.com/support/article.xml?articleId=20572.

For the continued security of the account, please log in at https://www.worldofwarcraft.com/account and take the following steps:

? Verify that your contact information is accurate; update it if necessary.
? Create a new, not-easily guessed, secure personal password; http://us.blizzard.com/support/article.xml?articleId=21130 has password creation tips.

Please be sure to maintain safe Internet practices and safeguard all World of Warcraft account information for the most secure gaming experience. Feel free to contact us with any further questions or concerns you may have.

Thank you for your time and patience in this matter and your continued interest in World of Warcraft.

Thank you for your time,

Game Master Dyxxxx, (name changed)
Customer Services
Blizzard Entertainment
www.blizzard.com/support <http://www.blizzard.com/support>
 
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