72 hour suspension for 'hacking'

[tmears]

Doh!

1)Were you using Honorbuddy, Gatherbuddy or both on the account?
Honorbuddy.

2)If so, when was the last time?:
When I was suspended.

3)What profile were you using?:
The Azenius Project - Horde - Burning Steppes

4)What combat class were you using? if None Just put Default then the Classname:
ProtPally (AoE Leveling CC)

5)What plugins are you using?:
AutoEquip, Bugsubmitter, RefreshmentDetection, Jumpy, AutoPrecision, StuckHelper

6)How many hours per day did you bot for?:
8-10

6.5)What honest percentage of time did you supervise your bot?
80%. I was playing an Eye of the Storm match on my other account when it was suspended.

7)How many auctions per day did you have?:
0

8)Did you Use Any Other Bots, Hacks, or Mods?
No.

9)Was your account involved in gold selling?
No.

10)EU or US realm?
US Crushridge

Account Name: XXXX

Account Action: 72 Hour Suspension
Reason for Action: Terms of Use Violation -- Exploitative Activity: Unauthorized ***** Programs ("Hacks")

This suspension happened because one or more characters on this account were identified using an unauthorized ***** program, also known as a "hack.". These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harm the game environment because they offer an unfair advantage over other players and superscede the intended limits of the game.

Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.

We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: Blizzard Support

The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at Blizzard Entertainment: Blizzard Legal Documentation. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.

If you believe your account was compromised, please submit an in-game petition or fill the contact email form at http://us.blizzard.com/support/webform.xml?locale=en_US. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html

For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here: Blizzard Support

Regards,

Customer Services
Blizzard Entertainment
World of Warcraft

I sent Blizz an email and am currently awaiting their response. Going for the complete denial tactic, we'll see how it goes

 

[tmears]

Restored in 15 minutes.

Greetings,

Thank you for contacting us concerning the recent action taken against the World of Warcraft account XXXX. While we understand your concerns regarding the status of this account, we take matters involving the integrity of the game environment very seriously.

Please take a few moments to look over the World of Warcraft Terms of Use (Blizzard Entertainment: World of Warcraft Terms of Use), which all players agree to upon initially logging into the game.

The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use *****s, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..."

Additionally, the Battle.net Terms of Use (Blizzard Entertainment: Battle.net Terms of Use) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."

Due to a second thorough review of the circumstances involved in this account action, we have made the decision to modify the previously communicated penalty. This additional review took into consideration a variety of factors including the history and standing of this account. Please understand that should another incident arise in the future, it is possible that a different outcome will be reached.

Please review our in-game penalties policy (Blizzard Support) which states that "we must also factor in the severity of the infraction and how often the player has violated our policies in the past. Based on these factors, the penalty may be moved up the Penalty Volcano, up to and including Account Closure."

If the previously issued action resulted in the closure of this account, the account has been reopened and access restored. Should any action be required in order to regain access to this account, an additional email will be sent from an @blizzard.com or @battle.net email address with further instructions. If no additional correspondence is received, you should be able to access this account using the password that was valid before the account closure.

Thank you for your continued correspondence in regards to your account and for respecting our position.

Regards,

Game Master Zomaggo
Customer Support
Blizzard Entertainment

 

[wownerds]

Congrats

 

[jasonhubsmith]

what did you say to them excatly?

 

[riceburner]

Grats! Show us a copy of what you said lol

 

[roscoe123]

Yes, what did you say?