72 Hour Suspension - Appealing is useful?

[lathrodectus]

1)Were you using Honorbuddy, Gatherbuddy or both on the account?
Honorbuddy
2)If so, when was the last time?:
Just when i got the suspension
3)What profile were you using?:
Professionbuddy - Multiprofile
4)What combat class were you using? if None Just put Default then the Classname:
Default, Hunter
5)What plugins are you using?:
StuckHelper
6)How many hours per day did you bot for?:
20-22 hours
6.5)What honest percentage of time did you supervise your bot?
30%
7)How many auctions per day did you have?:
Many
8)Did you Use Any Other Bots, Hacks, or Mods?
No
9)Was your account involved in gold selling?
Yes
10)EU or US realm?
EU

Just 5 minutes ago one of my bots disconnected and Arelog tried to reconnect. And I noticed the suspension. Checked account email and pasting the informative mail i got.
A while ago I got another of my account suspended, i just ignored it and keep botting after the suspension.

Do you think appealing against that is useful in any way?

Greetings,
 
This is to inform you that we have temporarily suspended your World of Warcraft account.
 
Battle.net Account Name: [email protected]
World of Warcraft Account Name: XXXXXXXX
Type of Violation: Exploitation
Category of Violation: Intended Exploitation
Account Action: 72 Hour Suspension
Character Name Involved: XXXXX
 
While we regret to take this type of action, we have determined it to be in the best interests of the World of Warcraft community as a whole, and for the integrity of the game.
 
Please note that should any further violations of our Rules and Policies occur, this incident will be taken into consideration when determining the consequences for your account. This could include further warnings, account suspension or account termination.
 
Also note, you must log into the game after the suspension has expired to update the status of the account shown on your Account Management page.
 
For further information, or to review our current Rules and Policies, as well as the Terms of Use, please refer to:
http://eu.blizzard.com/support/index.xml?locale=en_GB&gameId=11&rootCategoryId=9740
http://www.wow-europe.com/en/legal/
 
Sincerely,
 
Game Master XXXXXXX
Customer Services
Blizzard Entertainment
<http://eu.blizzard.com/support>

 

[ambrose]

ALWAYS appeal. Otherwise you are conceding you are guilty.

 

[MadDog]

You should always appeal, u have a good chance of getting the account back. But if u dnt want to send me the email and pass and ill giv it a go 0.0

 

[lathrodectus]

Greetings,

After looking thorugh your account it is with regret that I inform you the suspension on your account will stand and will last for 72 hours. 

The suspension was applied to your account as you [SIZE=4][b]failed our many checks[/b][/SIZE] into the use of automation software. Please note that using such software to play the game for you or to aid your characters movement which would otherwise be impossible, is against the terms of use and as such the first offence is a temporary suspension.

Please be advised that further use of the software may result in an account closure so please ensure that it is removed from your system to avoid any further situations. If you are using a public computer to play the game then ensure the owner is notified of potential third party software.

We are unable to discuss this matter further however if you have any other issues or questions not related to this then please do not hesitate to contact us again.

Game Master ********
Blizzard Entertainment

I got this answer after appealing via online ticket system. Should i mail accountreview about it also?

On a sidenote is there a plugin to warn on GM whispers / unexpected teleports? I'm checking plugins section but so far didnt find any.
Also all other preventive plugin advices are welcome.

 

[ambrose]

Greetings,

After looking thorugh your account it is with regret that I inform you the suspension on your account will stand and will last for 72 hours. 

The suspension was applied to your account as you [SIZE=4][b]failed our many checks[/b][/SIZE] into the use of automation software. Please note that using such software to play the game for you or to aid your characters movement which would otherwise be impossible, is against the terms of use and as such the first offence is a temporary suspension.

Please be advised that further use of the software may result in an account closure so please ensure that it is removed from your system to avoid any further situations. If you are using a public computer to play the game then ensure the owner is notified of potential third party software.

We are unable to discuss this matter further however if you have any other issues or questions not related to this then please do not hesitate to contact us again.

Game Master ********
Blizzard Entertainment

I got this answer after appealing via online ticket system. Should i mail accountreview about it also?

On a sidenote is there a plugin to warn on GM whispers / unexpected teleports? I'm checking plugins section but so far didnt find any.
Also all other preventive plugin advices are welcome.

Hmm...not really sure what you sent to them in the email, but their answer is a bummer. With that said, I HIGHLY doubt you got teleported. This has been discussed in detail and it seems that this is really never done. some argue it is, but while i could be wrong...i think HB might do a decent job getting back to where it needs to be.

There are several pst plugins available here:
Monitoring

find the one you like.

 

[han88a]

hmmm...failed to their many checks....i got my 6 toons getting this same email too...i dint appeal yet...still thinking should i appeal or not

 

[ambrose]

hmmm...failed to their many checks....i got my 6 toons getting this same email too...i dint appeal yet...still thinking should i appeal or not

yes. they already banned you so you are risking anything by challenging it. either they will reverse it and your record will be clean, or you leave it be and it won't.

i will say that i've had the most luck and quickest responses using the online ticketing system. if that fails, i then give them a call.

 

[han88a]

yes. they already banned you so you are risking anything by challenging it. either they will reverse it and your record will be clean, or you leave it be and it won't.

i will say that i've had the most luck and quickest responses using the online ticketing system. if that fails, i then give them a call.

its a 72hours suspend so if i dint appeal means that i admit it... so i think i will appeal it...actually when the time blizzard suspend all my account i was in front of my computer and observing all of them...nothing "checks" or whisper...but i just bot all of them more than 5days already...

 

[lathrodectus]

Well I was online too. I cant say i was supervising atm, only noticed that account got disconnected a lot before the suspension. But at each relog i checked the zone etc. Nothing was unusual, there were no whispers.

 

[ambrose]

its a 72hours suspend so if i dint appeal means that i admit it... so i think i will appeal it...actually when the time blizzard suspend all my account i was in front of my computer and observing all of them...nothing "checks" or whisper...but i just bot all of them more than 5days already...

even better fight it...just be respectful.

 

[ambrose]

Well I was online too. I cant say i was supervising atm, only noticed that account got disconnected a lot before the suspension. But at each relog i checked the zone etc. Nothing was unusual, there were no whispers.

push the issue...tell them you don't know what you did wrong and that you want to be sure not to make the same mistake. call them if you have to. and again, as i said in my prev post, be respectful.

ask questions to see if your account was possibly hacked...tell them you did a virus/spyware scan but nothing came back. if push comes to shove, i might even bring up SWTOR...and say something like, "don't make me renew my SWTOR account instead...i'd much rather play wow, but not if its this easy to be accused of wrongdoing when you don't even know what you did"

 

[lathrodectus]

I'm gonna leave it as it is for now. It seems I wont be able to lift the suspension. BTW i already checked the plugins section as i mentioned on my previous post. So pointing it out some kinda weird unless you know if there is a plugin thats warning on GM requests and teleports. cos although there is plenty of whisper alert / monitor plugins i did not see a single one mentioning GM requests or teleports of any kind.

Also about the teleportation, its not a hoax. I think I experienced it. Dunno if it was just a rare bug or some kind of check thou.
One of my farmers got teleported to orgrimmar from uldum at an instant. Luckily, i was also chatting with a friend an BNet on the very same account. I stopped the bot, told my friend i just got teleported and whined him about every patch they fix something there are new and worse bugs coming out etc. Took uldum portal and fired up HB again cos i thought if i were really farming i would just continue to do it

 

[han88a]

I'm gonna leave it as it is for now. It seems I wont be able to lift the suspension. BTW i already checked the plugins section as i mentioned on my previous post. So pointing it out some kinda weird unless you know if there is a plugin thats warning on GM requests and teleports. cos although there is plenty of whisper alert / monitor plugins i did not see a single one mentioning GM requests or teleports of any kind.

Also about the teleportation, its not a hoax. I think I experienced it. Dunno if it was just a rare bug or some kind of check thou.
One of my farmers got teleported to orgrimmar from uldum at an instant. Luckily, i was also chatting with a friend an BNet on the very same account. I stopped the bot, told my friend i just got teleported and whined him about every patch they fix something there are new and worse bugs coming out etc. Took uldum portal and fired up HB again cos i thought if i were really farming i would just continue to do it

got back your account already? mine after 3 days not yet lifted

 

[lathrodectus]

yeah it was lifted yesterday and i immediately returned botting on the accont.
I'm experimenting on this one, it will be botting 24/7 for now.
We gonna see whats next.

 

[churobot]

do they whisper?

is that the first notice?

 

[lathrodectus]

this was the first and the final warning on the account.

 

[chemical]

respectful.. ha i give'em hell. i make'em think they just suspended the best player on the planet. i understand being respectful, but i've been banned, suspended about 10 times now. i even had a few well after thorough consideration we decided to close the account. you know what i did. i kept sending emails one after another until someone unbanned me.

 

[Makelio]

respectful.. ha i give'em hell. i make'em think they just suspended the best player on the planet. i understand being respectful, but i've been banned, suspended about 10 times now. i even had a few well after thorough consideration we decided to close the account. you know what i did. i kept sending emails one after another until someone unbanned me.

may i ask for one of that emails m8?
my eng is not so good! :S

 

[han88a]

3 account got back 2 account....the other one cant get back and i open ticket got this response



Greetings,

Thank you for your continued correspondence. After an additional thorough review of the action taken against this account, we regret to inform you that we have arrived at the same conclusion and the account action will not be removed under any circumstances.

While we understand that you may have concerns regarding the nature or application of the policies related to this account action, we must reiterate that it is the result of a breach of the Terms of Use , which all players accept before accessing the game environment.

As this issue has been reviewed by multiple representatives, it is now considered closed. Should you have any questions regarding a different account or issue, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.

Regards,

Blizzard Entertainment
Support - Battle.net Support