6 month ban + Ticket about process/mem read

[StickyFingaz]

I'd like to point out that I don't know if Blizzard already has talked about reading processes/ram before so I thought I'd include it if it's of interest.


Was the game account created after the 13-May-2015 banwave?
Vanilla

EU or US realm?
EU

Did the account have any previous suspensions or bans?
A suspension several years ago (5+) for botting I think. Not sure.

How many (average) hours per day did you bot?
2-8h/week

What estimated percentage of the time did you supervise your bot?
90-95% (Usually run on one display and movie on the other one)

Was your account involved in gold selling?
No

How many auctions per day did you post on this account?
0

Did you use any non-Honorbuddy bots with this account? If so, which ones?
No

Did you use any H4cks, Che4ts, or mods with this account? If so, what are their names?
No

Do you have any observations about the event you'd like to share?
Yes. A ticket respons when I tried to get a lower suspension. ->

Greetings,

Your World of Warcraft account has been suspended for six months due to a direct breach of the Terms of Use.

We take these types of issue very seriously, and a full investigation is done before any action taken. In this case we have deemed that the evidence provided is correct and the action will not be overturned.

We have to take the measures to maintain the integrity of the game and for our community as a whole. We cannot provide in depth details about the closure aside from what has already been emailed.

Please check below for links to our policies and Terms of Use for more information.

Following a review of your case, we can confirm that the evidence presented was correct and that the subsequent action taken was appropriate. Our decision in this matter stands and will not be overturned.

For privacy and security reasons, it is our policy never to reveal details regarding account investigations beyond those which are provided in the original notice mail.

If you wish to review our current Rules and Policies, they can be found at: http://battle.net/support/games/wow/conduct-penalties

This account action has already been thoroughly reviewed and will not be investigated again. Further tickets concerning this issue may be closed without a response.

The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game.

An unauthorized third party program is defined as any third party software (including Addons) that facilitates *****ing; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment.

For sensitivity and security reasons, we do not provide evidence of investigations to our customers. However, I can assure you that we have investigated and re-reviewed the evidence presented in this case. This is also done by multiple agents to ensure fairness and in this case the evidence was correct.
This action has been taken in accordance with our Terms of Use and our In-game Policies (http://battle.net/support/article/100644), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.

Our Battle.net Terms of Use can be found at http://blizzard.com/company/about/termsofuse.html. Further information on the different levels of account penalty we can apply is available at
https://battle.net/support/article/200475.

We now consider this matter closed and would not look to enter into further discussion on the subject.

Regards,

Blizzard Entertainment