24 hour ban

[Alfio]

I had a one day trial with Ryftomate... and I only managed to use it for about an hour due to an issue that I couldn't resolve (it somehow resolved itself just in time for me to try it out).

Somehow, I was caught using third party software and now have a 24 hour ban about 5 days after using it. My server is dead and I was at the screen at all times, no one saw me using it I am almost certain... I was just trying it out!

So that's it... sorry guys not going to invest fully in this product until it is fully undetectable. Other than that, the hour i got to have a go, it seemed like a pretty good bot.

 

[Cynikal]

Can you paste the email they sent you?

 

[DaSoul]

"until it is fully undetectable" no bot will ever be fully undetectable. A ban or banwave can happen every day

 

[DevinWolfe]

I also only received a 24-hour suspension. I only got to use the bot for a single night to grind 32-34 the day before the patch hit. I was in a very remote area on a low-pop server and was never physically followed (or seen really) by anyone or received whispers.

Funny thing is I did not receive the notification until AFTER logging in, running around, and logging out this afternoon. I did so without the use of Ryftomate.

1 evening of attended grinding on the day before the patch (6-14)
no action until a couple hours after logging OUT this afternoon (6-16)

 

[DaSandman]

I've never been suspended/banned before now, but I botted one char from 25-49 and was planning to hand-level the last bit so I could get used to all the new skills I'd picked up in that time.

I logged in yesterday after the patch and updated, and went in to play around a little on my level 31 mage. I also logged in this morning and changed his spec around a bit, and RuneBroke some items from my main, with no errors.

When I saw these forum posts I remote'd to my home machine and tried to login and saw the 2003 error (Your account has been suspended or banned...). No email at all so not sure if its perma or 24hr, lets wait and see what they say. If its perm then I'll stop playing Rift, no big deal

 

[desertracer225]

well i used it for about 6 hours total over 2 accounts, the main one i used it on got banned and this is hte email i got back....

Greetings Edward,

Thank you contacting us regarding the status of your RIFT account.

We sincerely regret to inform you that due to the use of third-party programs that automate gameplay, your account has been permanently closed. We have conducted an extensive audit in arriving at this conclusion, and we do not take these types of actions lightly.

We do wish you the best in your gaming endeavors in the future.

If there is a point where you decide to play a Trion game on a new account in the future, please don't run bot software.

Regards,

GM Wizard
Senior Game Master
Trion Worlds Inc.

 

[DevinWolfe]

I thought after playing my account around 2 o'clock or so that everything was fine, but then I received the email below ~5:00. I made NO such request, but the email states that I did.

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you within 48 hours.

Thank you for allowing us to be of service to you.



Subject
Code of Conduct Violation: Major (Use of Third Party Programs) - XXXXXX (XXXXXX) - [email protected]



Hello Devin,

I am here to inform you that your account is being actioned for using an illegal third party program to gain an unfair advantage in the game world. Please be aware that this is indeed a violation of our Code of Conduct and our Privacy Policy.

Your account has been suspended for 24 hours due to the serious nature of this violation. In addition, your character, XXXXXXX, has been rolled back to a point before they were detected using a third party program. Know that any further violations of this type could result in further action being taken against your account. If you wish to dispute this action, you may do so by emailing [email protected]. Please be sure to includethis ticket's reference number, XXXXXX-XXXXXX.

Thank you for playing RIFT.

Sincerely,

GM HiddenIntel
Game Master
Trion Worlds Inc.


Question Reference #XXXXXX-XXXXXX


Product Level 1:
RIFT


Category Level 1:
In-Game Support


Category Level 2:
Report a Player


Date Created:
06/16/2011 01:56 PM


Last Updated:
06/16/2011 01:56 PM


Status:
Waiting


Account ID:

Almost immediately following the above email I receive a second message (below) regarding a "new account." I guess I will wait to see what happens tomorrow when I go to log in.

Trion Worlds Account Services to me

show details 4:56 PM (1 hour ago)

An account was automatically created for you but you can't login until your password has been set.

You don't have a registered username.

Your registered email address is:

[email protected]

Finish Creating My Account

Please note that this link will expire 24 hours from the time it was sent.

 

[HB129M74]

I still haven't received a email so do i need to contact trion????????

 

[DaSoul]

Me too, still nothing. I contacted them myself and even here no response so far.