20+ Accounts & 10+ million in assets lost (after 4 years w/o a suspension)!

[y2krazy]

1)Were you using Honorbuddy, Gatherbuddy or both on the account?

Did not gather except while leveling through questing and while using GarrisonBoss for the Mine/Garden.

2)Which version (and Beta or Release)?:

.783 and prior releases before being banned.

3)If so, when was the last time?:

Yesterday (4/24/2015) morning.

4)What profile were you using?:

Default questing pack, ProfessionBuddy (my private profiles, none for gathering), GarrisonBoss, BGFarmer and Enyo.

5)What combat class were you using? if None Just put Default then the Classname:

Singular with all classes and TuanHA where available.

6)What plugins are you using?:

The default ones that are enabled with the default questing pack, plus HBRelogHelper and TidyBags.

7)How many hours per day did you bot for?:

4-12 hours daily for 4-5 years, but not on every account, every day.

8)What honest percentage of time did you supervise your bot?

20-50%

9)How many auctions per day did you have?:

Ranged from 0 to 700.

10)Did you Use Any Other Bots, Hacks, or Mods?

None.

11)Was your account involved in gold selling?

No.

12)EU or US realm?

US

13)Is the banned account a Scroll of Resurrection or an actual paid account?

All were paid accounts.

14)Additional information?

These bans have occurred on 4 separate occasions over the last 8 weeks, losing 3-8 accounts in each occurrance, presumably through a MAC or IP ban, hitting all accounts currently logged in, instead of the one reported account, or through readable memory detection via Warden or other means.

ALL bans were given the reason, "Exploitative Activity: Abuse of the Economy," and upheld each time despite trying different methods of appeals. In one live chat session, I was directed to this page because "that reason is used for a number of different things":

https://us.battle.net/support/en/article/exploitation-policy

Also, I received this interesting response in one of the appeals that didn't have a copy/paste response:

It looks like there have been some updates to the EULA that would explain why you were not warned of the ban. Here's the relevant part of the Terms of Use agreement: (warning: incoming wall of text!)

CONSENT TO MONITOR.
WHEN RUNNING, A GAME MAY MONITOR YOUR COMPUTER'S RANDOM ACCESS MEMORY (RAM) FOR UNAUTHORIZED THIRD PARTY PROGRAMS RUNNING CONCURRENTLY WITH THE GAME. AN "UNAUTHORIZED THIRD PARTY PROGRAM" AS USED HEREIN SHALL BE DEFINED AS ANY THIRD PARTY SOFTWARE PROHIBITED BY SECTION 1(C)(ii) ABOVE. IN THE EVENT THAT THE GAME DETECTS AN UNAUTHORIZED THIRD PARTY PROGRAM, (a) THE GAME MAY COMMUNICATE INFORMATION BACK TO BLIZZARD, INCLUDING WITHOUT LIMITATION YOUR ACCOUNT NAME, DETAILS ABOUT THE UNAUTHORIZED THIRD PARTY PROGRAM DETECTED, AND THE TIME AND DATE; AND/OR (b) BLIZZARD MAY EXERCISE ANY OR ALL OF ITS RIGHTS UNDER THIS AGREEMENT, WITH OR WITHOUT PRIOR NOTICE TO THE USER. Additionally, certain Games include a tool that will allow your computer system to forward information to Blizzard in the event that the Game crashes, including system and driver data, and consent to Blizzard being able to receive this data.

Hope this helps explain that for you!

Does this mean more should be done to hide HB from readable memory? Should you require at least a renaming of the .exe?