1) Server (NA or EU, and gameworld).
NA - Salphira
2) Ban time.
Permanent
3) How many accounts was banned.
2, both had patron.
4) What plugins you use, or what you do with ArcheBuddy ingame
Farming Plugin
5) Did you use different IP addresses? (Note, that public or lowcost private IP list, and V-P-Ns can be used by another bots\ spammers).
Yes, VPN
6) Any another information that you consider relevant.
They were long-time bots that have been reported multiple times ind the past, but nothing for a while, they botted for so long that they were already lvl 54, very near 55.
Both were banned a few days apart and they were not logged in the time of the ban, as a matter of fact, they didn't even log for the past 2 days prior of the ban, the last time the 1st one logged was even before the last update.
Lost land in them, it sucks.
Both received the message below after like 4 days of waiting in each.
NA - Salphira
2) Ban time.
Permanent
3) How many accounts was banned.
2, both had patron.
4) What plugins you use, or what you do with ArcheBuddy ingame
Farming Plugin
5) Did you use different IP addresses? (Note, that public or lowcost private IP list, and V-P-Ns can be used by another bots\ spammers).
Yes, VPN
6) Any another information that you consider relevant.
They were long-time bots that have been reported multiple times ind the past, but nothing for a while, they botted for so long that they were already lvl 54, very near 55.
Both were banned a few days apart and they were not logged in the time of the ban, as a matter of fact, they didn't even log for the past 2 days prior of the ban, the last time the 1st one logged was even before the last update.
Lost land in them, it sucks.
Both received the message below after like 4 days of waiting in each.
Greetings,
Thank you for your appeal inquiry.
After reviewing pertinent logs, we have determined that the action taken against your account for the use of 3rd Party Programs was correct. We will not be reversing relevant suspensions and/or notes applied to your account.
If you have any additional questions or concerns, please don't hesitate to let us know. Your reference number for this question is 123456.
Sincerely,
Senior Faggot GM
Trion Worlds Inc