This is NO TROLL
here is the Letter From BLIZZ tHIS MORNING
Dear
The status of your Customer Support ticket #52161046 has changed to “Answered.”
You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/en/ticket/thread/52161046>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Greetings, Shane!
This is Game Master Nestold, and I'm just following up with you after we discussed your issue. Thank you for your continued correspondence. An additional review of the previously communicated action taken against the World of Warcraft license WoW2 on
[email protected] has been completed. We have confirmed our initial findings. The action will not be reversed or amended.
We base all of our actions on the severity of the violation and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (
https://blizzard.com/company/legal/wow_tou.html) and our In-Game Policies (
https://battle.net/support/article/100644), which all players acknowledge and agree to prior to participation.
While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.
We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.
If you have any questions about our in-game policy in this matter, you can find information about that here:
http://us.battle.net/support/article/300736.
I hope I was able to answer all your questions. Thanks so much for reaching out to us today. Safe journeys! If you have further questions regarding this suspension, please refer to the initial email we sent you.
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
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