(1/1) Banned US

[cityhall89]

1)Were you using DemonBuddy on the account at the same time the ban/suspension occurred? (Kicked offline due to being Banned)
Yes

2)If not, when was the last time?:
N/A

3)If using a public profile please name it here:
Order of highest usage:
Slippy Pete's fast (18s) or safe (23s) sarkoth profile for Barbarian
Radonic's [A-1 Inferno] Champion-Hunting


4)What combat class were you using? if None Just put Default then the Classname:
Belphegor's test release 181 - Barbarian

5)What plugins are you using?:
Used by both routines:
1. GilesStash&LootRuleReplacer
2. GilesItemPickupStats
3. BuddyStats
4. ProfileRestarter

Only used by Champion-Hunting:
1. GilesMonsterPriorityChanger
2. GilesWorldObjectHandler

Only used by SlippyPete's Sarkoth:
1. ForceGoldPickUp
2. SmartPortal
3. Stats

6)How many hours per day did you bot for?:
22-24

6.5)What honest percentage of time did you supervise your bot?
5-10%

7)How many auctions per day did you have?:
10-13

7.5) Did you use the Real Money Auction House (RMAH)?
Prior to botting

8)Did you Use Any Other Bots, Hacks, Mods, or Exploits?
No

9)Was your account involved in gold selling?
No

10)What server region where you connected to (The Americas, Europe or Asia)?
Americas

Additional information:
Booted up in Windows 7 via VM ware fusion. OSX 10.7 = original OS. Botted for about a week.

Several correspondences with customer service resulted in failure to overturn.

Original ban notice:
Greetings,

* * * NOTICE OF ACCOUNT CLOSURE * * *

A user of this account has recently been involved etc. etc. etc. etc. etc. etc.

Response after 12 tickets submitted:
Greetings

Thank you for your continued correspondence. After an additional thorough review of the action taken against this account, we regret to inform you that we have arrived at the same conclusion and the account action will not be removed under any circumstances.

While we understand that you may have concerns regarding the nature or application of the policies related to this account action, we must reiterate that it is the result of a breach of the Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use), which all players accept before accessing the game environment.

As this issue has been reviewed by multiple representatives, it is now considered closed. Should you have any questions regarding a different account or issue, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.

Regards,

Game Master Vousalan,
Blizzard Entertainment
World of Warcraft

Sample of ticket submitted:
I don't understand what penalty is being upheld when I am not responsible for the violations against the Terms of Service. I entirely understand that my account could have been used in violation of these terms of service. However, what the customer service is failing to understand is that I had not violated these terms personally. I am reporting an account compromise and I am being treated like a criminal.

I am bewildered by this.

From what I understand if my account has been hacked it is my right as a consumer to be protected against such devious people.

I will quote an often used resolution to a problem such as mine:

"We will remove any restrictions on this account that were placed as a result of someone else?s actions, such as from violations of the Terms of Use."

Furthermore, I should be entitled to a reset for any harm done to my account while I was being TAKEN ADVANTAGE OF!!

I don't understand what your colleagues are not getting. I am a victim not a perpetrator.



BTW: I received ban while using Radonic's [A-1 Inferno] Champion-Hunting

I also think it is funny that a World of Warcraft representative replied to my Diablo III ticket and even sent me the link to the WoW ToS. I hope they see this post too and be like "aha knew we were right"

 

[mephuser1000]

1)Were you using DemonBuddy on the account at the same time the ban/suspension occurred? (Kicked offline due to being Banned)
Yes

2)If not, when was the last time?:
N/A

3)If using a public profile please name it here:
Order of highest usage:
Slippy Pete's fast (18s) or safe (23s) sarkoth profile for Barbarian
Radonic's [A-1 Inferno] Champion-Hunting


4)What combat class were you using? if None Just put Default then the Classname:
Belphegor's test release 181 - Barbarian

5)What plugins are you using?:
Used by both routines:
1. GilesStash&LootRuleReplacer
2. GilesItemPickupStats
3. BuddyStats
4. ProfileRestarter

Only used by Champion-Hunting:
1. GilesMonsterPriorityChanger
2. GilesWorldObjectHandler

Only used by SlippyPete's Sarkoth:
1. ForceGoldPickUp
2. SmartPortal
3. Stats

6)How many hours per day did you bot for?:
22-24

6.5)What honest percentage of time did you supervise your bot?
5-10%

7)How many auctions per day did you have?:
10-13

7.5) Did you use the Real Money Auction House (RMAH)?
Prior to botting

8)Did you Use Any Other Bots, Hacks, Mods, or Exploits?
No

9)Was your account involved in gold selling?
No

10)What server region where you connected to (The Americas, Europe or Asia)?
Americas

Additional information:
Booted up in Windows 7 via VM ware fusion. OSX 10.7 = original OS. Botted for about a week.

Several correspondences with customer service resulted in failure to overturn.

Original ban notice:
Greetings,

* * * NOTICE OF ACCOUNT CLOSURE * * *

A user of this account has recently been involved etc. etc. etc. etc. etc. etc.

Response after 12 tickets submitted:
Greetings

Thank you for your continued correspondence. After an additional thorough review of the action taken against this account, we regret to inform you that we have arrived at the same conclusion and the account action will not be removed under any circumstances.

While we understand that you may have concerns regarding the nature or application of the policies related to this account action, we must reiterate that it is the result of a breach of the Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use), which all players accept before accessing the game environment.

As this issue has been reviewed by multiple representatives, it is now considered closed. Should you have any questions regarding a different account or issue, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.

Regards,

Game Master Vousalan,
Blizzard Entertainment
World of Warcraft

Sample of ticket submitted:
I don't understand what penalty is being upheld when I am not responsible for the violations against the Terms of Service. I entirely understand that my account could have been used in violation of these terms of service. However, what the customer service is failing to understand is that I had not violated these terms personally. I am reporting an account compromise and I am being treated like a criminal.

I am bewildered by this.

From what I understand if my account has been hacked it is my right as a consumer to be protected against such devious people.

I will quote an often used resolution to a problem such as mine:

"We will remove any restrictions on this account that were placed as a result of someone else’s actions, such as from violations of the Terms of Use."

Furthermore, I should be entitled to a reset for any harm done to my account while I was being TAKEN ADVANTAGE OF!!

I don't understand what your colleagues are not getting. I am a victim not a perpetrator.



BTW: I received ban while using Radonic's [A-1 Inferno] Champion-Hunting

I also think it is funny that a World of Warcraft representative replied to my Diablo III ticket and even sent me the link to the WoW ToS. I hope they see this post too and be like "aha knew we were right"

That makes you the 4th person reported to have been from Radonic's [A-1 Inferno] Champion-Hunting.

 

[cityhall89]

Additional information:
1. 1st time getting banned, American location, canadian account, american player
2. Never used any leveling exploit
3. Never used difficulty/act/quest exploits
4. Hand-Played to 60
5. Did not powerlevel
6. Had geared through main account - siphoned gold earned to main account.. looked like trades or a player agreement to farm gold in exchange for items
7. Vmware, nothing else
8. I would have to say around 1800 achievement points

1. Ping was generally 50-150ms
2. Rubber-banding definitely occurred on a semi-regular basis. once every 5 minutes or greater
3. Character back tracking such as running too far to catch mobs and after killing the mobs returning to original location to continue occurred frequently during champion encounters.

 

[thekingkong]

He was probably flagged already for sarkoth before he switched over to champ hunting.

 

[Raoul]

That makes you the 4th person reported to have been from Radonic's [A-1 Inferno] Champion-Hunting.

..... He also was playing 22/24.... Don't you think this + a lot of sarkoth might be more responsible for the ban ?

 

[Master_Cirroji]

..... He also was playing 22/24.... Don't you think this + a lot of sarkoth might be more responsible for the ban ?

23s runs * 22-24hrs a day = unrealistic amount of human playable games

plus sarkoth on top of it

 

[Gingerbread]

BTW: I received ban while using Radonic's [A-1 Inferno] Champion-Hunting"

When you actually get banned doesn't make much difference.

As far as we can tell accounts get flagged by automated s/w, or by being reported. Those accounts are then investigated by hand. Only after failing the investigation does an account get banhammered.

If you bot lots of hours a day, every day, and you bot sarkoth or other very short, high gph runs you are going to get flagged and investigated. Probably sooner rather than later.

Presently no matter what bot you use, if you get investigated, it's obvious to the human eye that you are a bot, so banning is probably 99% certain at that point.

 

[cityhall89]

I was just stating for information, I probably was flagged prior but do I know that for a fact? No. What I do know I posted.

Edit: the major concern i have is how blizzard knew that my account was not compromised without a shadow of a doubt? Prior to botting I siphoned all gold items to a 3rd account, changed email, password, then preceded to bot for a week straight. The account location changed from Canada to east coast America.

They say there is no evidence of an account hacking.. Sure as hell does to me.

To me this means they track ip addresses of users while they play at specific times and compare it to the ip address of any correspondence. They may or may not add the ip to a banlist database probably depending on criteria, not every ban offense will end up in that database.

Just a theory, appears solid to me. I'm sure luck will play a bigger role but I find it hard to believe a true-Ip blacklist does not exist.

I will be creating one more account and I will post how quickly I get banned. Or I will share my success story.

 

[packetloss]

That makes you the 4th person reported to have been from Radonic's [A-1 Inferno] Champion-Hunting.

Not exactly, he was using Slippy's barbarian Sarkoth runs too. That is pretty much guaranteed to get you flagged.

 

[packetloss]

I was just stating for information, I probably was flagged prior but do I know that for a fact? No. What I do know I posted.

Edit: the major concern i have is how blizzard knew that my account was not compromised without a shadow of a doubt? Prior to botting I siphoned all gold items to a 3rd account, changed email, password, then preceded to bot for a week straight. The account location changed from Canada to east coast America.

They say there is no evidence of an account hacking.. Sure as hell does to me.

That is very easy. They most definitely track all the IP addresses that logged into the account. For an account to be compromised they need to find an IP address that is off from all the others, and they need to see interaction with another account at the same time as the login by that odd IP address. If you were to log in on an IP adddress from different cities, countries etc. each time, they would also never find that proof. They expect to see an IP from one single town 99% of the time and 1 or 2 IP addresses for the intrusion time.

 

[cityhall89]

That's the thing, the accounts original ip was Canadian. I bought the account from a Canadian player that was finished with the game. When I purchased the account I made it look like it was compromised by taking all the gold and items and then botted with gf gear for a week. This I thought would be a safety net if banned so I could report a compromise. So I think they look at more information other than ip addresses.

 

[packetloss]

I tried something similar with a bought account. I spent time on the phone with them and they said they go through every ip address and were asking questions about where I logged in from and they couldn't find enough evidence to perform a rollback (even though I know the IP addresses differed - possibly too much over too long a time for them to pinpoint anything). I think they expect to see the odd IP address log in on both the account and the transferee and then the original ip to have logged back in. In your case (and mine) they saw those IP addresses logging in afterwords after it was supposedly already compromised. Either that or there is a very short list of IPs that the know account hackers use and if they don't see those they don't consider it enough evidence of a compromise.