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I even tried this on my husbands computer, got the same result, we both have win 8. Besides the pw problem also can't see the map and can't place my location correctly..

my pw only contains ! as a special character, nothing else but letters and numbers.

I set an exception for the firewall, disabled antivirus, re-downloaded the program, ran the buddy files and same result. The map is blank, can't set my location and it keeps saying my account or password are incorrect, which obviously is not the case, I even created a brand new account...

Same here, just purchased 3 month subscription and it doesn't work. Please advise.