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appreciate the quick feedback tony, remove from where precisely? sorry I need a bit of hand holding here my first bot try ever. thanks a lot. feeling stupid a bit :) control panel uninstall I presume. Fixed! thank you.. really enjoying the trial period will go for yearly plan :D

this is my first try logs, the above is second try logs. don't know if it helps :)

Dear team just downloaded the app, entered key, ran app as admin and DB closes down before attaching to game log attached. running a windows parallels app on mac fyi. Thank you