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Any support?

After win10 update archebuddy wont choose server anymore and if i do it manually it goes to character select screen. After i manually select char all buttons become gray and there is a text down right corner says connecting. And its stuck forever, i can only alt+f4 after that. Archebuddy says...

It wasnt hidden at all, they restarted servers today and seems like they deployed a new version of hackshield at the same moment. I guess..

.net 4.5.1?

Im getting this message pretty often the last week. And I have a game client running wout archebuddy on the other pc, no dcs at all so far. What do you say guys, do u have the same problem?

Nope, it is added to your existing account(mail)

Thats definitely not true, it refunds the exact amount and charges no fee for the refund.

run regedit using pstools

U have to follow the instructions precisely step by step, then it should work. Im using vmware 11, try to update also.

Found the solution. "go to Documents/Archeage/User/Shaders and delete the cache folder"

Do anyone know how to fix VM crashing on 100% loaded game? It crashes totally and remains locked, so I have to delete .lck folders and start over. And it crashes again. Just new VM, windows 7. And 8.1 did the same thing.

Do anyone know how to fix VM crashing on 100% loaded game? It crashes totally and remains locked, so I have to delete .lck folders and start over. And it crashes again. Just new VM, windows 7. And 8.1 did the same thing. Found the solution. "go to Documents/Archeage/User/Shaders and...

Yep I tried the same and even more and still nothing. The payment for AB went fast and smooth, but after that no support and no fixes at all?

Installed windows 7 instead of 8.1, the problem is exactly the same :mad:

Please admin help me, its almost 24 hours that im trying to fix AB, still nothing and no support from you at all.

I tried to launch it using glyph after AB, then it fails with Injection failed. Code -13

Thnx for your answer, i fixed launching in virtual machine, so it works now. But the AB error is still the same.

Ive just bought 3 licences for archebuddy, installed some vms in vmware and got copied archeage from main pc there. Ive written the path to the game and tried to lauch it. Now it says uknown glyph version. Pls help me to run it. Btw somewhere u said that its needed to run game w/out...