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You can use Demonbuddy for 7 days from now. There is no way we would keep your money if you were unhappy.

Not knowing is how Blizzard wants it. I would love to be able to say "This was detected so don't do it" but I can't. Most of our users did not get banned. Those who got banned in short periods exist and it puzzles us. When we have more information, of course we will share it.

Locking this as Nesox has cleared it up.

It looks like a random hex dump. Can you say what evidence you have for "They also take 4 pictures from d3 window and dump those..." as that would indeed be news to me.

We do not know how many accounts were banned on December 18th. Blizzard says 1000s and that seems correct to us. The vast majority of our users seem to have not been banned so we are ruling out software detection. Demonbuddy was selling very well over the last two months and our best guess is...

We think a few thousand accounts were banned on the 18th. For now, we do not know exactly what went wrong. Customers want us to say if it was software detection or something else that got them banned. We don't have access to that information but this is how we are thinking now. Software...

Software detection is 100% bans and all users get hit at same time. We last had that on September 3 2009 with the old Gatherbuddy and no users survived. This set of bans was probably not detection based as there are just not enough bans being reported. Behaviour detection tends to be a lot...

We hope to be back tomorrow or Friday at latest. We have an idea for what actions Blizzard looked for and are working on verifying it.

This is one of the things we are looking at. Even if its not the cause of so many bans, we will likely change it.

In my opinion, there are not enough bans for it to be purely software detection. But please bear with us - we will post back when we have a better idea of where we stand.

Those are farming machines that dc-ed from game but haven't bothered to close the bot.

You will get your chance when we are ready to test any changes we make. We need brave souls like you and having you get banned before we have something for you to test would not be good.

For now, the co-incidence of bans and being hacked seems to be just a co-incidence. We believe in full disclosure. If we find out that there was a link, you will see us post it here.

Email [email protected] with your details and it will be refunded for you.

Maybe you need to visit other bot and autoit forums...while we are the bulk of bans, we are not alone.

Exactly what the blue post said. Thanks.

I can tell you that the Blizzard team are right off my Christmas card list. They really blew it this time.

We have closed Demonbuddy auth as we don't know for sure what caused this set of bans.

Of course we confirm it. If you are not happy we refund.

Its reports like this that make us think it can't be detection. However we do need to work out what has happened. Until we have a better idea, I won't post guesses.